Fine Jewelry Sales Pro (Seasonal) – Commission Eligible

Macy's; Springfield (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, helping them find pieces for life’s moments and building lasting client relationships.

You’ll promote loyalty and warranty programs, assist with inventory and events, and ensure secure, accurate, and beautifully presented merchandise while achieving sales goals in a collaborative team environment.

Qualifications

• 1-2 years of related experience required.
• Understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Provide product recommendations, assisting with fittings and digital shopping tools, and creating a welcoming, knowledgeable shopping experience.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs.
• Support inventory and fulfillment activities and special events.
• Ensure security, accuracy, and impeccable presentation of merchandise.
• Build lasting client relationships through consultative selling and clienteling tools.

Skills

Customer service

Product knowledge

Clienteling

Sales

Tools

POS tools

Digital shopping tools

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, helping them find pieces for life’s moments and building lasting client relationships.

You’ll promote loyalty and warranty programs, assist with inventory and events, and ensure secure, accurate, and beautifully presented merchandise while achieving sales goals in a collaborative team environment.