Fine Jewelry Sales & Customer Experience Pro

Kroger; Bremerton (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Employee discounts

Flexible scheduling

Career growth opportunities

Job summary

Fred Meyer Jewelers is hiring sales professionals to deliver a warm, knowledgeable jewelry-shopping experience on-site in Bremerton. You will engage customers, meet personal sales targets, and promote Diamond Parties while working with a team to achieve store goals.

Qualified candidates have jewelry or retail sales experience, are at least 18, and can pass a drug test. Our positions require daily customer interaction, strong detail orientation, and a commitment to exceptional service.

Qualifications

• Desired Previous Job Experience: Sales, retail and/or jewelry experience.
• Minimum Position Qualifications/Education: High school diploma or GED; commitment to excellence, desire to grow and ability to provide refreshing shopping experience; goal oriented and sales driven; minimum 18 years of age; ability to pass drug test; maintain confidentiality; accuracy/attention to detail.

Responsibilities

• Model Customer 1st behavior; deliver and encourage others to deliver excellent customer service.
• Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates).
• Promote Diamond Parties and special events with every customer.
• Work with teammates towards store goals, creating a positive working atmosphere.
• Foster life-long emotional connections with customers by clienteling.
• Provide product knowledge, features and benefits to all customers when presenting merchandise.
• Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems.
• Attend required monthly meetings.
• Operate point of sale (POS) and take payment or obtain credit authorization.
• Inspect and clean customers' jewelry.
• Provide estimates for jewelry and watch repairs.
• Perform watch battery replacements and watch band adjustments.
• Follow receiving and processing procedures.
• Display merchandise and promotional materials in accordance with corporate merchandising plans.
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide.
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows.
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures.
• Participate in the inventory process.
• Complete case counts.
• Maintain flexibility to work any shift, including weekends, holidays and overtime.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Sales experience

Education

High school diploma or GED

Job description

Fred Meyer Jewelers is hiring sales professionals to deliver a warm, knowledgeable jewelry-shopping experience on-site in Bremerton. You will engage customers, meet personal sales targets, and promote Diamond Parties while working with a team to achieve store goals.

Qualified candidates have jewelry or retail sales experience, are at least 18, and can pass a drug test. Our positions require daily customer interaction, strong detail orientation, and a commitment to exceptional service.