Fine Jewelry Sales Consultant

James Wolf Jewelers; Mason (OH); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Company-paid health insurance

Paid holidays

Paid time off

Employee jewelry discounts

Monthly performance bonuses

Year-end bonus opportunities

Paid GIA education

Company-funded domestic travel

Company-funded international travel

Job summary

James Wolf Jewelers, a family-owned independent jeweler in Mason, Ohio, seeks a customer-focused team member to help clients explore fine jewelry, engagement rings, and gifts. You will learn technical product knowledge, build relationships with repeat clients, and participate in merchandising and showroom presentation.

The role offers education support, travel opportunities to jewelry shows, and a path toward a long-term career in luxury retail.

Qualifications

• Friendly and naturally curious.
• Passionate about helping people.
• Professional and dependable.
• Comfortable learning technical product knowledge.
• Detail-oriented.
• Team-focused.
• Interested in building a long-term career.

Responsibilities

• Welcome every customer with warmth and professionalism.
• Help customers select fine jewelry, engagement rings, watches, gifts, and special occasion pieces.
• Educate customers about diamonds, gemstones, precious metals, and jewelry care.
• Build lasting relationships with repeat clients.
• Follow up with customers after purchases.
• Assist with merchandising and showroom presentation.
• Perform jewelry intake, cleaning, inspections, and basic customer service.
• Assist with opening and closing procedures.
• Contribute to social media and community engagement initiatives.

Skills

Customer service

People skills

Professionalism

Curiosity

Detail-oriented

Team player

Jewelry knowledge

Willing to learn product knowledge

Job description

Help people celebrate life's most meaningful moments while building a career that could take you from Mason, Ohio to Antwerp, Belgium.

At James Wolf Jewelers, we believe buying jewelry should never feel like a transaction. It should feel like one of life's most memorable experiences. For more than two decades, we've helped generations of families celebrate engagements, anniversaries, birthdays, graduations, and life's biggest milestones through exceptional jewelry, honest guidance, and relationships built on trust.

Now we're looking for someone who shares those values.

Whether you already have jewelry experience or simply love working with people and are eager to learn, we'll invest in helping you build a rewarding long-term career in the jewelry industry. This isn't a commission-driven sales environment. It's a place where education, integrity, and relationships come first.

What You'll Do

Every day is different, but you can expect to:

• Welcome every customer with warmth and professionalism.
• Help customers select fine jewelry, engagement rings, watches, gifts, and special occasion pieces.
• Educate customers about diamonds, gemstones, precious metals, and jewelry care.
• Build lasting relationships with repeat clients.
• Follow up with customers after purchases.
• Assist with merchandising and showroom presentation.
• Perform jewelry intake, cleaning, inspections, and basic customer service.
• Assist with opening and closing procedures.
• Contribute to social media and community engagement initiatives.

Why James Wolf Jewelers?

Most retail jobs look the same. This one doesn't.

As part of our team, you'll have opportunities to:

Learn from experienced jewelry professionals.

Receive paid GIA education and ongoing professional development.

Travel to jewelry buying shows throughout the United States.

Have opportunities to travel to Antwerp, Belgium to help purchase diamonds.

Explore destinations throughout Europe as part of company-sponsored buying trips.

Build relationships with jewelry manufacturers, designers, vendors, and fellow independent jewelers.

Help customers celebrate some of the biggest moments of their lives.

Few careers combine luxury retail, education, international travel, and meaningful customer relationships the way this one does.

We believe taking care of our employees is just as important as taking care of our customers.

Our benefits include:

• $20–30/hour
• Company-paid health insurance
• Paid holidays
• Paid time off
• Employee jewelry discounts
• Monthly performance bonuses
• Year-end bonus opportunities
• Paid GIA education
• Company-funded domestic travel
• Company-funded international travel opportunities

What We're Looking For

We're looking for someone who is:

• Friendly and naturally curious.
• Passionate about helping people.
• Professional and dependable.
• Comfortable learning technical product knowledge.
• Detail-oriented.
• Team-focused.
• Interested in building a long-term career.

Luxury retail experience is preferred.

Jewelry experience is a plus—but we're happy to train the right person.

About James Wolf Jewelers

James Wolf Jewelers is a family-owned independent jeweler located in Mason, Ohio. For over two decades, we've built our reputation by treating every customer like family and providing an exceptional jewelry buying experience rooted in honesty, craftsmanship, and personalized service. Our team believes relationships matter more than transactions.

If that sounds like the kind of place you'd like to build your career, we'd love to meet you.