Fine Jewelry Sales Associate - Commission & Clientele

Macy's; Auburn (MA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

401(k) match

Paid holidays

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding service in our Fine Jewelry and Watch Complex, helping customers find the perfect piece and building lasting relationships through consultative selling. You will promote loyalty and warranty programs, assist with inventory, and support events while upholding impeccable presentation of merchandise.

This role requires 1-2 years of related experience, strong product knowledge of precious metals, gemstones, and luxury brands,

Qualifications

• 1-2 years of related experience required.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Educate customers on precious metals, gemstones and luxury brands with superior product knowledge.
• Promote loyalty and warranty programs to drive client relationships and repeat business.
• Support inventory, merchandising, and events to ensure impeccable presentation of merchandise.
• Collaborate with team to achieve sales goals and maintain security and accuracy of stock.

Skills

Customer service

Sales techniques

Clienteling

Product knowledge

Communication

Tools

POS tools

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding service in our Fine Jewelry and Watch Complex, helping customers find the perfect piece and building lasting relationships through consultative selling. You will promote loyalty and warranty programs, assist with inventory, and support events while upholding impeccable presentation of merchandise.

This role requires 1-2 years of related experience, strong product knowledge of precious metals, gemstones, and luxury brands,