Fine Jewelry Sales Associate

Material Good; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading luxury retail destination located in SoHo seeks a Fine Jewelry Sales Associate to enhance the client experience. The ideal candidate will have a successful background in fine jewelry sales, a polished demeanor, and a proactive approach to client engagement. Not only will this role focus on jewelry sales, but also on supporting clients across other luxury categories within a vibrant, exclusive showroom.

Qualifications

• Demonstrated success in fine jewelry sales is a must.
• Experience in luxury categories (watches or leather) is a major plus.
• Clean and organized approach to relationship management using a CRM platform.

Responsibilities

• Meet and exceed monthly, quarterly, and annual individual sales goals in fine jewelry.
• Build and maintain long-term client relationships.
• Assist with trunk shows and provide VIP-level service throughout the client journey.

Skills

Sales

Client Relationship Management

Emotional Intelligence

Aesthetic Sensibility

Job description

20 hours ago Be among the first 25 applicants

This range is provided by Material Good. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $85,000.00/yr

Fine Jewelry Sales Associate

Material Good – New York, NY

Fine Jewelry Sales Associate

Material Good – New York, NY

About Material Good

Material Good is a luxury retail destination rooted in exceptional craftsmanship, curated exclusivity, and unforgettable client experiences. Located in the heart of SoHo, our flagship showroom brings together collectible timepieces, fine art, luxury leather goods, and one-of-a-kind jewelry under one roof. We are seeking a high-performing Sales Associate with a specialization in fine jewelry to join our New York team and help continue shaping the MG experience.

Role Overview

The salary listed is a base range and is not inclusive of our lucrative commission structure. As this is a sales focused role the monthly commission will be based on personal sales and performance.

As a Sales Associate at our SoHo flagship, you’ll focus on building and maintaining long-term client relationships, with a core emphasis on fine jewelry sales . You’ll also support and sell across other categories including artwork, leather goods, and timepieces . This role requires a refined aesthetic sensibility, strong emotional intelligence, and a proactive, client-first mindset.

Key ResponsibilitiesSales & Revenue Generation

• Meet and exceed monthly, quarterly, and annual individual sales goals—particularly in fine jewelry , while also contributing across watches and leather goods.
• Drive both transactional and relationship-based sales by converting walk-ins, appointments, and referrals into lifelong clients.
• Build your own book of business through consistent outreach, personal introductions, and word-of-mouth.
• Confidently introduce new and existing clients to the full MG offering, with a focus on cultivating jewelry-specific opportunities.

Client Development & CRM Management

• Nurture deep, ongoing relationships with a personal portfolio of clients; proactively reach out for birthdays, milestones, and gifting moments.
• Log all relevant client data—preferences, sizing, style notes, wish lists—into the CRM to support white-glove personalization.
• Book and host private appointments and styling sessions both in-store and off-site.
• Support clients through custom design or bespoke projects in partnership with our Atelier.

Client Experience & Community Engagement

• Assist with trunk shows, showroom events, and gallery-style activations—especially those centered on fine jewelry.
• Provide VIP-level service at every touchpoint: from in-store experiences to delivery and post-purchase follow-up.
• Actively participate in New York’s luxury circles and social networks to expand reach and deepen community ties.

Product Expertise & Visual Standards

• Maintain deep knowledge of our fine jewelry assortment—including designers we carry, gemstones, and custom design capabilities.
• Stay informed on jewelry trends and help translate insights into client recommendations or internal merchandising needs.
• Ensure exceptional in-store presentation: from appointments to the jewelry cases
• Partner with the team on vault/backstock organization and ensure timely floor representation for new arrivals, and general inventory maintenance on the sales floor and back stock.

Operational Support & Sales Reporting

• Accurately process sales, returns, repairs, and special orders through POS systems.
• Track and report on personal sales performance and client activity in coordination with leadership.
• Oversee logistical details for jewelry repairs, custom orders, and stone sourcing with precision and care.
• Share feedback on product interest and emerging demand to support team buying strategies.

What We’re Looking For

• Demonstrated success in fine jewelry sales— a must —with additional experience in luxury categories (watches or leather) a major plus.
• A polished, self-directed sales professional who treats their client book like a personal business.
• Charisma, poise, and the ability to make clients feel seen, heard, and inspired.
• Experience using a CRM platform and an organized approach to relationship management.
• Passionate about fine jewelry and deeply curious about trends, design, and market movement.
• Flexibility to work weekends, evenings, and events as needed.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Luxury Goods & Jewelry

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