Fine Jewelry Counter Manager: Lead, Sell, Delight Clients

Belk; Kentucky; On-site; USD 17,000 - 28,000; Full time

Job summary

Belk is seeking a Fine Jewelry Counter Manager in Kentucky to drive personal and team results by building personalized client relationships and promoting jewelry fashion trends. You will lead selling strategies, host events, and leverage clienteling tools to enhance the customer experience in a commission environment.

You will oversee team performance, product knowledge, and promotions while maintaining store standards, training, and cross-functional collaboration with vendors and leadership.

Qualifications

• 1+ years of retail experience.
• Commitment to customer service excellence.
• Ability to work a flexible schedule including nights, weekends and holidays.
• Must regularly move around store areas and be able to lift at least 40 lbs.
• Proficiency with technology and devices used in store operations.

Responsibilities

• Demonstrate ownership to achieve store objectives and metrics.
• Build relationships with customers, team, vendors, and community.
• Lead team to deliver excellent service, drive sales, and execute promotions and events.
• Develop product knowledge and drive repeat client engagement.
• Assist onboarding and ongoing development of associates.
• Ensure associates are informed about inventory and omni-channel processes.
• Oversee merchandising, signing, replenishment, and cleanliness to maintain visuals.
• Coordinate schedules with leadership for events and traffic planning.
• Maintain inventory accuracy and follow security protocols.

Skills

Retail experience

Customer service

Team leadership

Inventory control

Data-driven

Tech savvy

Flexible schedule

Communication

Job description

Belk is seeking a Fine Jewelry Counter Manager in Kentucky to drive personal and team results by building personalized client relationships and promoting jewelry fashion trends. You will lead selling strategies, host events, and leverage clienteling tools to enhance the customer experience in a commission environment.

You will oversee team performance, product knowledge, and promotions while maintaining store standards, training, and cross-functional collaboration with vendors and leadership.