Fine Dining Host - Guest Concierge & Seating Specialist

Acme Oyster House; New Orleans (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Acme Oyster House in New Orleans is seeking a friendly and professional host/hostess to warmly greet guests, manage seating, and coordinate with servers to ensure smooth flow during busy shifts.

You will maintain wait lists, answer phones, and provide menus while upholding high standards of hospitality. Previous restaurant serving experience is a plus.

This on-site role requires teamwork, accurate cash handling, and the ability to stay calm under pressure in a fast-paced dining environment.

Qualifications

• Regular on-site attendance required.
• Ability to effectively communicate with managers, staff and customers to each's understanding.
• Ability to provide legible communication.
• Ability to compute mathematical calculations including addition, subtraction, multiplication, division and percentages.
• Ability to handle money and make accurate change.
• Flexible and Adaptable with strong stress management skills.
• Ability to work in a team environment.

Responsibilities

• Greet guests with a warm smile and friendly demeanor and thank all guests for dining with us before they depart.
• Maintain organized wait-list; retrieve and seat guests from bar or other waiting areas.
• Escort guests to their table, provide them with menus and communicate any special instructions regarding the party to servers and/or manager on duty.
• Answer phones within 3 rings using correct salutations and telephone etiquette.
• Review reserved tables, party forms or any other special assignments with manager on duty.
• Be familiar with all restaurant features and local attractions/activities to respond to guest inquiries accurately.

Skills

Guest service

Communication

Teamwork

Mathematical accuracy

Education

High school diploma or equivalent

Tools

POS system

Job description

Acme Oyster House in New Orleans is seeking a friendly and professional host/hostess to warmly greet guests, manage seating, and coordinate with servers to ensure smooth flow during busy shifts.

You will maintain wait lists, answer phones, and provide menus while upholding high standards of hospitality. Previous restaurant serving experience is a plus.

This on-site role requires teamwork, accurate cash handling, and the ability to stay calm under pressure in a fast-paced dining environment.