Financial Specialist

State of Wisconsin; Madison (WI); Hybrid; USD 33,000 - 36,000; Full time

Job summary

State of Wisconsin in Madison is seeking an Administrative Assistant to support the Division of Gaming by processing charitable organization payments and answering phone/email inquiries. The role also serves as Open Records coordinator, office manager, and fleet manager, with duties across administrative support and data entry.

The candidate must input data accurately, communicate effectively in writing and speech, and understand Wisconsin statutes.

Qualifications

• Experience with accounts receivable, preparing bank deposits and/or reconciliations.
• Experience with computer programs, such as Microsoft Office Suite or similar (e.g., Word, Excel, Outlook, Teams, Adobe Pro, etc.)
• Experience performing administrative tasks (e.g., answering phones, managing and maintaining records, using a scanner, etc.)
• Experience assisting customers and/or stakeholders with questions by utilizing a variety of communication methods (e.g., phone, email, fax, in- person, etc.)
• Experience handling sensitive/confidential information and/or documentation

Responsibilities

• Process payments from charitable organizations and respond to inquiries via phone and email.
• Serve as Open Records coordinator and provide office management support.
• Perform fleet management and other administrative duties as requested.
• Input data with high attention to detail and maintain accurate records.

Skills

Accounts receivable

Microsoft Office

Administrative tasks

Customer service

Data entry

Tools

STAR/PeopleSoft

Electronic file management systems

Job description

Introduction

Join an organization that strives to exceed customer expectations by delivering efficient, high-quality state government services. The Department of Administration (DOA) provides direct services to state agency customers and designs and leads initiatives to make government more innovative and cost-effective. Working at DOA offers you the opportunity to make an impact on the quality of life in Wisconsin.

Division of Gaming

Division of Gaming is a regulatory agency that serves to protect the integrity of legal gambling in the state. This position is a key component of that effort in ensuring the efficient processing of charitable gaming license applications, and timely responses to customer inquiries.

Position Summary

This position reports to the Director of the Office of Charitable Gaming and performs administrative assistance and program support for the Division of Gaming. This position is primarily responsible for processing payments from Charitable Organizations and responding to phone and email inquiries for the Division. This position also serves as the Open Records coordinator, office manager, fleet manager, and performs other administrative duties as requested.

The employee must have the ability to input computer data with a high attention to detail, possess excellent oral and written communication skills, and be able to perform a variety of program and administrative support. A working knowledge of Chapter 563 of the Wisconsin Statutes is required.

For more information, please view the complete position description.

Salary Information

This classification is assigned to pay schedule/range 02-11. The pay rate for this classification is $25.04 per hour, plus excellent benefits. A 12-month probation may be required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan at the time of hire.

Job Details

Due to the nature of the position, DOA will conduct background checks on applicants prior to selection. DOA does not sponsor work visas and is not an eligible OPT (Optional Practical Training) employer for F-1 international students. All persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility form.

This position has flexibility in scheduling and a portion of the work may be performed remotely, with the expectation of 2 days a week in the office. This topic and any remote work flexibility that may be available will be discussed in more detail in the interview process.

Qualifications

• Experience with accounts receivable, preparing bank deposits and/or reconciliations
• Experience with computer programs, such as Microsoft Office Suite or similar (e.g., Word, Excel, Outlook, Teams, Adobe Pro, etc.)
• Experience performing administrative tasks (e.g., answering phones, managing and maintaining records, using a scanner, etc.)
• Experience assisting customers and/or stakeholders with questions by utilizing a variety of communication methods (e.g., phone, email, fax, in- person, etc.)
• Experience handling sensitive/confidential information and/or documentation

In addition to the above, well-qualified candidates will also have at least one of the following:

• Experience with accounting systems (e.g., STAR/PeopleSoft or similar.
• Experience with electronic file management systems.
• Experience reading and interpreting Wisconsin statutes.

The State of Wisconsin is committed to providing opportunities to all applicants from all backgrounds. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Any applicants and employees with a disability may request reasonable accommodations.

The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service‑connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment (VNCA) program.

Questions can be directed to Pilar Blomquist at [e-mail].

Deadline to Apply

Applicant materials are due by Friday, October 16, 2026.