Financial Services Teller — Fast-Paced Member Experience

Dfcu-Financial; Grand Rapids (MI); On-site; USD 22,000 - 29,000; Full time

Job summary

Dfcu-Financial is seeking a full-time Teller at our Walker branch in Grand Rapids, MI. You will handle teller transactions, balance cash daily, and deliver exceptional service to members while promoting financial products and services.

This role requires strong cash handling, customer service skills, and the ability to work in a fast-paced, team-oriented environment. Saturday hours and a flexible schedule are expected.

Qualifications

• High school diploma or equivalent is required.
• Experience in customer service, cash handling and balancing is preferred.
• Strong computer skills and attention to detail are essential.
• Excellent communication and teamwork capabilities are required.

Responsibilities

• Efficiently process teller transactions in a multi-tasking environment.
• Maintain cash balancing standards and adhere to cash handling policies.
• Adhere to branch policies, procedures, and security guidelines.
• Provide superior service to prospective and existing members and meet referral goals.
• Maintain knowledge of products and services to assist members.
• Support branch operations and provide cover as needed.
• Collaborate with team to ensure a positive branch environment.

Skills

Customer service

Cash handling

Balancing transactions

Attention to detail

Team player

Excellent communication

Strong computer skills

Availability on Saturdays

Flexibility

Education

High School Diploma or equivalent

Job description

Dfcu-Financial is seeking a full-time Teller at our Walker branch in Grand Rapids, MI. You will handle teller transactions, balance cash daily, and deliver exceptional service to members while promoting financial products and services.

This role requires strong cash handling, customer service skills, and the ability to work in a fast-paced, team-oriented environment. Saturday hours and a flexible schedule are expected.