Financial Services Solutions Care Specialist

Randstad Enterprise; Columbus (OH); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Randstad Enterprise is seeking a highly motivated Client Services Manager to join their team. This role involves providing exceptional customer service and technical support to financial professionals. Candidates should possess an undergraduate degree and have at least one year of relevant experience. The position offers opportunities for professional development and potential transition into Case Management.

Qualifications

• At least one year of experience in customer service or sales-related roles.
• Knowledge of various insurance products and the sales process.
• Understanding of state and local laws relevant to insurance products.

Responsibilities

• Provide support to callers during all phases of the application process.
• Offer technical support and guidance for e-Application systems.
• Educate on specific processes and procedures.

Skills

Customer Service

Sales Knowledge

Technical Support

Communication

Proficiency with Computers

Education

Undergraduate degree in finance, business administration, insurance, economics, or communications

Job description

Randstad Enterprise is seeking a highly motivated Client Services Manager to join their team. This role involves providing exceptional customer service and technical support to financial professionals. Candidates should possess an undergraduate degree and have at least one year of relevant experience. The position offers opportunities for professional development and potential transition into Case Management.