Financial Services Representative

Northwell Health; Manhasset (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Financial Counselor to assist patients with their financial responsibilities and payment processes. This role involves interviewing patients, verifying insurance information, and providing guidance on payment arrangements. The ideal candidate will have strong communication skills and a background in financial counseling. Join a supportive team where you can make a difference in patients' financial experiences and contribute to their overall well-being. This position offers a unique opportunity to work in a dynamic healthcare environment, helping individuals navigate their financial obligations with compassion and expertise.

Qualifications

• 1-3 years of relevant experience in financial counseling or billing.
• High School Diploma or equivalent is required.

Responsibilities

• Interview patients to gather financial and insurance information.
• Assist patients in resolving hospital bills and set up payment arrangements.

Skills

Financial Counseling

Insurance Verification

Payment Processing

Customer Service

Education

High School Diploma

Job description

Job Description

Advises and counsels admitted patients regarding their financial responsibility and self-payments. Processes payments, issues patient receipts, and maintains a collection log.

Job Responsibilities

1. Interviews patients to obtain necessary financial and insurance information.
2. Verifies patients' insurance and collects additional insurance such as No Fault and Workers Compensation.
3. Performs financial assessments of patients; refers potential Medicaid cases to NYSOH or LDSS.
4. Gathers documentation and assists in completing the Financial Assistance Program (FAU) application process.
5. Assists patients and/or families in resolving hospital bills; advises and counsels patients on their payment responsibilities.
6. Establishes patients' pro-rated financial obligations and sets up payment arrangements/contracts.
7. Follows up on scheduled payments via mail and telephone.
8. Processes applications for Section 1011, where applicable.
9. Maintains a daily work log of payments collected.
10. Performs related duties as required. All responsibilities noted here are considered essential functions under the Americans with Disabilities Act. Duties not mentioned here but considered related are not essential functions.

Job Qualifications

• High School Diploma or equivalent required.
• 1-3 years of relevant experience required.

Additional Salary Details

The salary range and/or hourly rate listed is a good faith estimate of potential compensation that may be offered to a successful applicant at the time of this job posting and may be modified in the future. Several factors may influence the final salary, including location, experience, education, credentials, and internal policies.