Financial Services Rep: New Accounts & Service

Third-Coast-Bank; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Third Coast Bank SSB in Austin, TX seeks a driven Financial Service Representative to deliver exceptional customer service, open and service accounts, and assist customers with a wide range of banking needs. The role supports the Lobby Manager in leading staff toward a superior customer experience.

The position requires at least a high school diploma or GED, with a preference for a Bachelor's degree and 1 year of teller or 2 years of new accounts experience.

Qualifications

• HS diploma or GED required; Bachelor’s degree preferred.
• Minimum of 1 year teller experience and 2 years of new accounts experience.
• Bilingual in Spanish is preferred.

Responsibilities

• Interview consumers to establish banking relationships.
• Open new accounts and service existing accounts for personal and commercial customers.
• Cross-sell bank products and services to customers.
• Balance cash drawer and process deposits, withdrawals, and payments.
• Assist with safe deposit boxes and notary duties where applicable.

Skills

Customer service

Bilingual Spanish

Attention to detail

Cash handling

Cross-selling

Education

High school diploma or GED

Bachelor's degree preferred

Tools

FIS eAccess

NetTeller

ChexSystems

CIP/Patriot Act procedures

Job description

Third Coast Bank SSB in Austin, TX seeks a driven Financial Service Representative to deliver exceptional customer service, open and service accounts, and assist customers with a wide range of banking needs. The role supports the Lobby Manager in leading staff toward a superior customer experience.

The position requires at least a high school diploma or GED, with a preference for a Bachelor's degree and 1 year of teller or 2 years of new accounts experience.