Financial Services Receptionist

Credit Union of Denver; Denver (CO); On-site; Full time

Job summary

Join a leading financial cooperative in Denver as a Financial Services Receptionist. You'll provide essential administrative support and excellent customer service while being part of a community-focused organization. Enjoy a supportive environment with growth opportunities and a range of employee benefits.

Benefits

Medical Insurance

Dental and Vision Insurance

Paid Holidays

401(k) Plan

Employee Discounts

Flexible Spending Accounts

Qualifications

• 1-3 years of experience in customer service or administrative support preferred.

Responsibilities

• Provide excellent customer service to members.
• Process loan payments and maintain departmental records.
• Review new account paperwork and assist with inquiries.

Skills

Customer Service

Administrative Support

Education

High School Education or Equivalent

Job description

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About Credit Union Of Denver

Credit Union of Denver has been in business for over 90 years. We are not just another financial institution; we are a member-focused financial cooperative that prioritizes the financial well-being of our members.

Are you looking for more than "just a job"? We offer professional development opportunities and the chance to advance within our company through our Walk-a-Mile program and newly developed Career Pathways!

We are passionate about getting involved in our community and do so by providing all staff with paid volunteer time off opportunities.

We go the extra mile to show our appreciation for our employees on a regular basis by providing engaging activities and events such as staff parties, health/wellness week, companywide fitness challenge, sports attire days, Employee Appreciation Day, and other fun activities.

A Day in the Life as a Financial Services Receptionist:

To perform Front Desk, Receptionist, and Administrative Support duties for the Financial Services Department. Direct and answer general lending (Consumer and Real Estate) questions and member account inquiries in person, by telephone, and via fax.

What You Will Do

• Administrative Support: Review new account paperwork, process loan payments, complete various departmental reports, research and process credit disputes.
• Member Service: Provide excellent customer service by assisting members in person and over the phone with general inquiries regarding accounts, loans, and other general lending questions. Direct members to appropriate personnel in the Financial Services Department.
• Filing/Recordkeeping: Process and distribute incoming mail, prepare outgoing mail for pick up. Oversee the maintenance and ordering of office forms and supplies for the Financial Services Department.

What We Are Looking For

A high school education or equivalent. One year to three years of similar or related experience preferred. Similar or previous experience can include customer service, administrative support, or office administration. Previous credit union or financial experience is preferred.

Schedule

Monday - Friday, 8:30 AM - 5:30 PM

Salary Range

$19.12 - $21.25 per hour

Work Perks That Wow

• No nights! (plus, limited weekend work hours).
• Medical Insurance - including a $0 cost plan option.
• Dental (2 plans to choose from, including orthodontic coverage) and Vision Insurance.
• Eleven Paid Holidays - The ultimate benefit to working in the banking industry; relax, recharge, and celebrate what matters most!
• Vacation and Sick pay
• Bereavement and Jury Duty Leave
• Volunteer Time off - Engage in meaningful community outreach and help make a positive impact where you live and work.
• 401(k) Plan with early enrollment eligibility and generous employer match.
• Employee Loan Rate Discounts.
• Employee Assistance Program and Employee Wellness Program - we care about your mental and physical wellness!
• Paid Life, AD&D, and Short-Term and Long-Term Disability Insurance.
• Mutual of Omaha Supplemental Insurance (Including discounts on Travel Insurance and Will Preparation).
• Flexible Spending Accounts.
• Profit Sharing Program and Service Awards - Get rewarded for your service and helping our Credit Union succeed!
• Educational and Certification Assistance - We believe in investing in your future, we offer educational and certification assistance to help you reach your professional goals and stay ahead in the industry.
• Early Access to earned wages
• Employee Discounts - Enjoy discounts on travel, hotels, childcare, groceries, and much more, offered through LifeMart.
• Ample parking at no cost!

Ready to make a difference in your community and grow your career in a supportive, values-driven environment? Join Credit Union of Denver today! Apply now and be part of a team that truly cares about people, both inside and outside the organization. Your future starts here!

Required

Preferred

Job Industries

• Accounting & Finance

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Banking

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