Financial Services Call Center Agent

Randstad; Hickory (NC); On-site; USD 14,120; Full time

Benefits offered by this job

Cafeteria services

Flexible shifts

Job summary

A staffing organization is looking for customer service representatives in Hickory, NC. The role involves assisting clients in the financial industry through inbound and outbound calls. Ideal candidates will have a strong customer service background, ideally with call center experience, and must demonstrate perfect attendance and punctuality during the first 90 days. This position offers flexible working hours with a pay of $10.25 hourly.

Qualifications

• Must have 100% attendance for the first 90 days and being on-time is critical.
• 2+ years of Customer Service/Call Center experience is preferred.
• Steady job history is highly desirable.

Responsibilities

• Responsible for providing excellent customer service to existing clients.
• Handle inbound and outbound follow-up calls regarding account updates.
• Assist customers with questions related to their profiles.

Skills

Customer Service

Call Center

Attendance

Education

High School diploma or equivalent

Job description

A staffing organization is looking for customer service representatives in Hickory, NC. The role involves assisting clients in the financial industry through inbound and outbound calls. Ideal candidates will have a strong customer service background, ideally with call center experience, and must demonstrate perfect attendance and punctuality during the first 90 days. This position offers flexible working hours with a pay of $10.25 hourly.