Financial Services Administration Supervisor

Premier Truck Group

Reading (Berks County)

On-site

USD 60,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Employee Discounts

Medical, Dental, and Vision Insurance

401k Plan with Employer Match

Job summary

A large Freightliner dealer group located in Reading, PA is seeking a Financial Services Administration Supervisor. This role involves overseeing finance operations, ensuring compliance with regulations, and training new associates. Ideal candidates will demonstrate exceptional communication and numerical skills. The company offers a comprehensive benefits package and promotes a diverse and inclusive environment.

Qualifications

Ability to comply with federal, state, and local regulations.
Ability to conduct technical training for employees.
Strong organizational and data processing skills.

Responsibilities

Build relationships with lenders and ensure compliance.
Produce accurate paperwork for finance sources.
Monitor customer satisfaction and maintain cleanliness.

Skills

Exceptional communication skills

Computer proficiency

Numerical literacy

Problem-solving skills

Ability to work independently

Job description

Join to apply for the Financial Services Administration Supervisor role at Premier Truck Group

We are excited you are interested in our Financial Services Administration Supervisor opportunity. Premier Truck Group is an essential business prioritizing health and safety. We are committed to diversity, equality, and inclusiveness as part of our winning team.

Why Join Our Winning Team?

Premier Truck Group is headquartered in Dallas, Texas, with nearly 40 locations throughout the US and Canada, making it a large Freightliner dealer group. We offer new Freightliner and Western Star vehicles, a large selection of used trucks, and a full suite of parts, maintenance, and repair services. We promote career growth and advancement based on performance and interests and provide a comprehensive benefits package including:

Employee Discounts
Medical, Dental, and Vision Insurance
Life Insurance
Employee Assistance Programs
Paid Holidays and Paid Time Off
401k Plan with Employer Match
Training
Work-Life Balance

Here are some quick insights into this opportunity. We would love to discuss it with you in more detail.

Financial Services Administration Supervisor Responsibilities

Builds rapport with lenders and Penske to establish a base of referrals and customer network
Maintains an impeccable reputation with lenders
Produces & submits accurate paperwork for title work and secures funding from finance sources in a timely manner
Provides customers with explanations of aftermarket products and extended warranties
Provides customers with complete explanation of manufacturer and dealership service procedures and policies
Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction
Processes finance and lease deals accurately, fairly, and in accordance with local, state, and federal statutes and company policies when needed
Conducts business in an ethical and professional manner
Understands and complies with all federal, state, and local regulations that affect used-vehicle and finance departments
Checks all paperwork for required documents, correct title, lien information, taxes, and consumer information before forwarding to accounting
Maintains an adequate and current supply of contracts and paperwork needed for funded deals
Works closely with Financial Services Administration Manager to establish department goals and ensure they are achieved
Ensures work areas and customer waiting areas are kept clean
Follows attendance, punctuality, and timekeeping standards
Follows the Code of Business Ethics and Conduct
Understands and follows all work rules and directions from Supervisors
Upholds non-disclosure and confidentiality policies
Maintains a professional appearance for self and subordinates
Attends pertinent training and company meetings as required
Additionally this role will be measured on: daily throughput, compliance reporting, training booklets updated, and process development guidelines updated in a timely manner
Supports subprime partner (R&K Financial)
Daily requests, status updates, buybacks, and communication between Penske and R&K
Maintains Salesforce compliance with daily reporting and inputting applications (Canada)
Assists finance team to ensure all required tasks are completed
Trains new associates and ensures training/process guidelines are up to date
Assists with escalations and process development
Addresses all credit disputes

Other duties as assigned

Requirements/ Skills/ Abilities

Ability to understand, keep abreast of, and comply with federal, state, and local regulations that affect the new- and used-vehicle and finance departments
Ability to facilitate and/or conduct technical training to other employees
Computer proficiency
Exceptional communication skills both oral and written
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to process data and organize it for management analysis
Numerical literacy and basic math skills including rate, ratio, percent calculations
Ability to understand and follow work rules and procedures
Ability to apply common sense understanding to carry out instructions
Ability to work independently and complete assignments within given parameters
Ability to interact well with others and be a positive influence on morale

Ready to Join?

Apply now to learn more about what Premier Truck Group has to offer. Premier Truck Group is an equal opportunity employer.

Seniority level