Branch Manager

Lever, Inc.; Town of Texas (WI); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Premier Truck Group, headquartered in Dallas, TX, seeks a Branch Manager to lead multiple dealership departments. You will drive performance by setting goals, guiding staff, and maintaining strong customer service standards.

The role requires associate degree in business or equivalent, with 2–4 years of supervisory experience in a dealership. Expect travel and a strong focus on profitability and staff development.

Qualifications

• Ability to hire and develop dealership staff to meet goals.
• Strong leadership to guide multiple departments.
• Solid sales techniques and customer focus.
• Ability to read and understand financial statements.
• Familiar with regulatory requirements for automotive sales.
• Proficient computer skills and data literacy.
• Excellent written and verbal communication.
• Strong interpersonal influence and morale building.

Responsibilities

• Directs and monitors dealership management and evaluates department managers regularly.
• Plans yearly operations and seeks approval from area and corporate management.
• Meets managers to set weekly, monthly, and annual goals and reviews performance.
• Communicates policies to all employees and ensures comprehension and compliance.
• Ensures timely, accurate monthly financial statements to the factory.
• Coordinates with the region to maintain accurate records and analyses.
• Hires, trains, and motivates all department managers.
• Provides energetic leadership to boost morale and engagement.
• Reviews and approves compensation plans for all employees.
• Develops merchandising strategies and supports cost-effective advertising.
• Resolves customer complaints that departments cannot rectify.
• Ensures departments meet budgeted revenue and expense objectives.
• Authorizes major departmental expenditures.
• Maintain records and requests reports to assess performance.
• Handles customer disputes professionally and empathetically.
• Attends company meetings as required and leads by example.
• Leads and models professionalism across the organization.

Skills

Hire personnel

Team leadership

Sales techniques

Financial statements

Regulatory compliance

Computer proficiency

Communication skills

Interpersonal skills

Education

Associate's degree (AA.) or equivalent degree in business

Job description

Winners Work Here!

Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.

Who is Premier Truck Group?

Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

Why Join Our Winning Team?

When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:

• Employee Discounts
• Medical, Dental, and Vision Insurance
• Life Insurance
• Employee Assistant Programs
• Paid Holidays and Paid Time Off
• 401k Plan with Employer Match
• Training
• Work-Life Balance

Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!

Branch Manager Responsibilities:

• Directs and monitors all dealership management or supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals.
• Plans dealership operations for the coming year and submits to the area and corporate management for approval.
• Meets with managers individually to develop weekly, monthly and annual goals and objectives, and to review actual performance.
• Communicates management policies and procedures to all employees and ensures that they are understood and followed.
• Ensures that the monthly financial statement is complete, accurate, and submitted on time to the factory.
• Coordinates with the region to ensure that records and analyses are maintained accurately.
• Hires, trains, and motivates all dealership department managers.
• Provides enthusiastic leadership to help shape employees' attitudes and build morale.
• Reviews and approves compensation plans for all employees.
• Develops merchandising strategies and assists in creating effective, cost-efficient advertising programs.
• Resolves any customer complaints that department managers are unable to rectify.
• Makes sure that departments hold to budgeted revenue and expense objectives.
• Authorizes all major departmental expenditures.
• Maintain records, controls and requests reports from others within dealership to assess dealership performance.
• Handles customer complaints sensibly, showing empathy and a constructive attitude.
• Attends company meetings as required
• Leads and manages other in an exemplary and professional manner.

Branch Manager Requirements and Abilities:

• Ability to hire personnel required to meet departmental and organizational goals
• Ability to manage, including discipline personnel as required to meet departmental and organizational goals
• Ability to effectively lead a team to achieve departmental and organizational goals
• Ability to demonstrate proper sales techniques to employee in accordance with generally accepted standards and company policy
• Ability to read and comprehend financial statements.
• Ability to understands, keeps abreast of, and comply with federal, state, and local regulations that impact retail automotive sales
• Computer proficiency
• Good communication skills both oral and written with the ability to effectively communicate via face-to-face, phone, or by other means of communication.
• Ability to understand and follow work rules and procedures.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to interact well with others and be a positive influence on morale of department, dealership and organization

Required Education and Experience

Associate's degree (AA.) or equivalent degree in business preferred

Two to four years related dealership sales or supervisory experience and/or training; or equivalent combination of education and experience.

Supervisory Responsibility

Yes

Work Environment/ Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds.

• This position requires a good deal of walking or standing, or this position could involves sitting most of the time with some pushing and pulling of arm or leg controls
• This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.
• This position involves repetitive motion.

Travel

Some travel is required to attend meetings

Premier Truck Group is an equal opportunity employer.