Financial Service Representative II

Community 1st Credit Union; Chariton (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Flexible Spending Account

Education reimbursement

Life insurance

Paid volunteer time

Vacation & sick time

401K with company match

Job summary

Community 1st Credit Union in Chariton, IA seeks a Financial Service Representative II to greet members, process transactions, and address inquiries with a friendly, proactive approach.

You will promote financial products, learn on the job, and grow with a supportive team that prioritizes member service and community involvement.

Qualifications

• Strong customer service experience and a positive attitude.
• Proficiency with Credit Union software and tools.
• Excellent communication and attentiveness in daily interactions.

Responsibilities

• Greet members and handle financial transactions accurately.
• Assist with account inquiries and product promotions.
• Shadow experienced team members to learn banking operations.

Skills

Customer service

Strong communication

Attention to detail

Willingness to learn

Tools

Credit Union software

Job description

Are you ready to dive into the world of finance with a dynamic and a member-centric team at Community 1st Credit Union? As a Financial Service Representative II at our Chariton location, you'll be at the forefront of providing top-notch service to our members. Imagine the thrill of assisting our members with their financial needs and being the go-to person for all their inquiries. No banking experience needed. We are looking for candidates with strong customer service experience, a positive attitude, and a willingness to learn. Our team will provide the training need to build a successful career with C1st. This position supports both our JBS and Richmond branch.

Benefits package includes: Medical, Vision, Dental, Flexible Spending Account, Education Reimbursement, Life Insurance, Paid Volunteer Time, Vacation & Sick Time, and an amazing 401K plan (10% company contribution). C1st is proud to consistently be rated as a Top Workplace in Iowa.

a day in the life

As a Financial Service Representative II at Community 1st Credit Union, your day-to-day will be filled with engaging tasks. You will greet members with a friendly smile, handle financial transactions accurately, and assist with account inquiries. Your role will involve promoting our various financial products and services, ensuring that our members' needs are met promptly and efficiently.

You’ll have the opportunity to learn and grow as you shadow experienced team members, gaining valuable insights into the world of banking. Your enthusiasm for helping others and your commitment to excellence will be key in providing top-notch service every day.

skills/experience to be a success

To excel as a Financial Service Representative II, you’ll need a combination of key skills and knowledge. Proficiency in using Credit Union software and tools is essential for handling transactions accurately and efficiently. Strong communication skills are a must-have as you interact with members daily, addressing their inquiries and providing exceptional service.

Attention to detail is crucial for processing financial transactions with precision and ensuring accuracy in all documentation. The ability to work effectively in a fast-paced environment and collaborate with team members will help you thrive in this role. A passion for learning and adapting to new technologies in the financial industry will set you apart as a valuable member of our team.

At C1st, employees are not only encouraged to get involved in their communities - but they are also actively supported, as C1st offers paid volunteer time for all employees. If you’re looking to join a team that makes a difference both at work and in the community, C1st is the place for you.