Financial Service Representative I

South Carolina Federal Credit Union; Mount Pleasant (SC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Relationship building

Community involvement

Wellness program

Career growth

Job summary

South Carolina Federal Credit Union's North Mount Pleasant Financial Center in Mount Pleasant, SC is hiring a Full-Time Financial Service Representative I to join a team of professionals. The role emphasizes delivering exceptional customer service and offering financial products that meet clients' needs.

A typical day includes a morning huddle for referrals, assisting with loan payoffs, deposits, and cashing checks, and balancing the drawer while upholding policies and maintaining a positive

Qualifications

• High school diploma or equivalent.
• At least one year of direct Senior Teller experience in a financial services setting.
• Strong cash handling and customer service skills.
• Ability to multitask in a fast-paced environment.
• Willingness to follow policies and procedures.

Responsibilities

• Participate in a morning huddle to discuss referral goals.
• Talk with customers about payoff amounts on auto loans.
• Review and deposit checks into customer accounts.
• Cash a large payroll check.
• Meet with a service leader to review performance.
• Balance the cash drawer before leaving.

Skills

Cash handling

Customer service

Team player

Strong communication

Multitasking

Education

High School Diploma or equivalent

Job description

South Carolina Federal Credit Union is currently seeking a Full-Time Financial Service Representative I to join our team of outstanding professionals at our North Mount Pleasant Financial Center in Mount Pleasant, SC.

Are you passionate about helping others? Do you enjoy interacting with customers regularly and working in a team environment? As a Financial Service Representative II, you will provide exceptional customer service and offer financial products and services that meet the customers' needs.

As a Financial Service Representative I, a typical day might look like this:

• Participate in a morning huddle brainstorming with team members about ways to meet referral goals.
• Talk with a customer about the payoff amount for their auto loan.
• Review and deposit a check into a customer's account.
• Cash a large payroll check.
• Meet with a service leader to review your current performance.
• Balance your drawer before heading home.

This job might be for you if:

• You are a whiz at handling cash and thrive in a fast-paced environment. Multitasking is your strength.
• You connect well with others and you’re comfortable talking to people. You are not bothered by offering financial products and services to customers.
• You are seeking some work/life balance and want a schedule that allows you to spend nights and weekends with family and friends.
• You are awesome at consistently following policies and procedures.
• You are cool under pressure. You don’t get flustered or take it personally when you have to deal with an irate customer.
• You volunteer for new challenges without being asked.

The Perks:

We know that pay and benefits are important to you, and they are important to us too. Join our team and you'll enjoy:

• A chance to build lasting relationships with not only your team, but our customers as well.
• Opportunities to make a difference by volunteering and getting involved in the community.
• A company that cares about your total wellness by providing a program that includes workshops, onsite physicals, and more.
• Opportunities to grow within a company that's dedicated to your development and promoting talent internally.

To land this role, you need to have a high school diploma (or equivalent), at least one year of direct Senior Teller experience in a financial service environment, and a positive attitude.

NOTE: Relevant military experience is considered for veterans and transitioning service members.

South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.

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