Financial service representative

Creative Financial Staffing, LLC; Aurora (IL); On-site; USD 48,000 - 64,000; Full time

Job summary

Creative Financial Staffing, LLC is seeking a Patient Financial Services Representative to support healthcare revenue cycle processes, claims submission, eligibility verification, and patient billing inquiries.

The role emphasizes accuracy, teamwork, and reliability in a collaborative office setting, with opportunities to advance within healthcare financial services.

Qualifications

• Knowledge of medical insurance terminology and billing processes.
• Experience with accounts receivable, billing, or healthcare financial services.
• Strong data entry and 10-key skills.
• Excellent attention to detail and organizational abilities.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with computer systems and electronic records.

Responsibilities

• Process and submit healthcare claims accurately and timely
• Assist with monthly patient statement processing
• Enter payment vouchers and receipt information
• Maintain detailed patient accounts and accounts receivable records
• Verify insurance coverage, eligibility, and benefits
• Research and resolve billing discrepancies
• Respond to inquiries from insurance carriers and third parties
• Support collection efforts to maximize account resolution
• Perform account reconciliations and reporting activities
• Manage patient correspondence and returned mail

Skills

Medical insurance terminology

10-key data entry

Accounts receivable

Attention to detail

Multitasking

Computer systems proficiency

Tools

Epic

Job description

Patient Financial Services Representative

A respected healthcare organization is seeking a Patient Financial Services Representative to join its team. This role is ideal for an individual with healthcare revenue cycle, medical billing, insurance verification, or accounts receivable experience who enjoys working in a collaborative office environment and contributing to exceptional patient service.

Key Responsibilities for the Patient Financial Services Representative

• Process and submit healthcare claims accurately and timely


• Assist with monthly patient statement processing


• Enter payment vouchers and receipt information


• Maintain detailed patient account and accounts receivable records


• Verify insurance coverage, eligibility, and benefits


• Research and resolve billing discrepancies


• Respond to inquiries and billing correspondence from insurance carriers and third parties


• Support collection efforts to maximize account resolution


• Perform account reconciliations and reporting activities


• Manage patient correspondence and returned mail


• Complete data entry and administrative projects as assigned

Qualifications for the Patient Financial Services Representative

Required

• Knowledge of medical insurance terminology and billing processes


• Strong data entry and 10-key skills


• Experience working with accounts receivable, billing, or healthcare financial services


• Strong attention to detail and organizational skills


• Ability to manage multiple priorities and meet deadlines


• Proficiency with computer systems and electronic records

Preferred

• Experience with insurance verification and benefits investigation


• Accounts receivable and collections experience


• Experience working with electronic medical record systems such as Epic


• Healthcare revenue cycle experience

What We’re Looking For in the Patient Financial Services Representative

The ideal candidate is:

• Detail-oriented and highly accurate


• Dependable and self-motivated


• Comfortable working independently and as part of a team


• Professional in written and verbal communication


• Committed to providing excellent service and support

Why Join This Opportunity?

• Stable weekday schedule with no anticipated overtime


• Supportive and collaborative team environment


• Professional business-casual office setting


• Opportunity to build experience within healthcare financial operations


• Meaningful role supporting patients and healthcare services

If you have experience in medical billing, insurance verification, accounts receivable, or healthcare customer service and are looking to join a team-focused organization, we’d love to hear from you.