Financial Screening Navigator

Cooper University Health Care; Camden (NJ); On-site; USD 32,000 - 51,000; Full time

Job summary

Cooper University Health Care in Camden, NJ is seeking a revenue cycle billing specialist to join our financial services team. The role focuses on uninsured/underinsured screening, referrals, patient liability estimates and payment arrangements within EPIC and other systems.

You will collaborate with clinicians and administrators to ensure accurate billing, support Medicaid/Charity Care processes and improve patient access to care.

Qualifications

• 2+ years experience in healthcare revenue cycle billing and reimbursement.
• Experience with NJ Charity Care and Medicaid preferred.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Detail oriented with the ability to multi-task across multiple information systems.
• Strong documentation and service excellence when interacting with patients and staff.

Responsibilities

• Navigate and complete financial referrals for uninsured and underinsured patients.
• Review patient history involving past illnesses, treatment locations, diagnoses and outcomes.
• Explain NJ State Presumptive Eligibility and CMS Insurance Marketplace options to patients.
• Generate patient liability estimates and provide to patients.
• Collect patient payments and establish payment arrangements; document in systems.

Skills

Revenue cycle billing

Education

High School Diploma

Tools

EPIC

IDX Flowcast

Healthquest

Job description

About Us

AtCooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

Financially screens uninsured and underinsured patients prior to inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures. Financial screening process encompasses any or all of the following job functions:

• Navigates and completes financial referrals for all uninsured and underinsured patients.
• Reviews patient history involving past illnesses, treatment locations, diagnoses and final outcomes.
• Assesses patient financial status and explores all third party liability options (e.g., Charity Care, Disability, Medicaid, SEED Program, Victims of Crime, grants) to assist patients.
• Explains NJ State Presumptive Eligibility and CMS Insurance Marketplace options to patients.
• Helps patients with new health coverage to understand their benefits and use them appropriately for primary care and preventive services.
• Generates patient liability estimates and provides to patients.
• Collects patient liability payments and/or establishes payment arrangements.

Provides clear and concise documentation in systems.

Communicates daily with internal customers, providers and patients.

Experience Required

2 years experience in healthcare revenue cycle billing and reimbursement, working specifically with health insurance plans and products, NJ Charity Care and Medicaid preferred.

Experience with EPIC, IDX Flowcast and Healthquest systems preferred.

Basic knowledge of medical terminology, continuity of care protocols and coding principles.

Proven ability to effectively interact with and provide service excellence to patients, clinicians, physicians and administrators.

Education Requirements

High School Diploma required.

License/Certification Requirements

Detail oriented with the ability to multi-task using multiple information systems.

Proficiency in use of MS Office Word, Excel and Power Point.

Ability to organize, take independent action and project Cooper values to customers and

co-workers.

Salary Min ($)

USD $23.00

Salary Max ($)

USD $37.00