Financial Recovery Representative

Express Employment Professionals - Cincinnati East; Wood River (IL); On-site; USD 23,000 - 26,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Wood River, IL is seeking a Financial Recovery Representative. You will contact delinquent accounts by phone and mail, analyze loan status, and prepare reports on collection activity.

This full-time, evaluation hire role offers a daytime schedule with a Saturday rotation once a month, paying $17–$19 per hour. Strong communication and discretion are essential.

Qualifications

• 3-5 years of related experience required.
• Excellent communication and typing skills required.
• Discretion, confidentiality and tact when handling sensitive information.

Responsibilities

• Contact delinquent accounts by phone and mail to bring accounts current.
• Analyze the financial situation of delinquent borrowers and take action to repossess collateral when needed.
• Maintain accurate files and reports on collection activity; prepare daily/weekly/monthly reports as directed.
• Inform management of trends in loan underwriting affecting delinquent/charged-off loans.
• Provide information to legal counsel, outside agencies and appropriate parties as necessary.

Skills

3-5 years of related experience

Excellent communication

Typing skills

Education

High school diploma or GED

Job description

Job Summary

We are looking for a Financial Recovery Representative to join a growing team. The responsibilities of the Financial Recovery Representative include, but are not limited to:

• Contact delinquent accounts by phone and mail; takes appropriate action to bring current.
• Analyzes financial situation of delinquent borrowers; takes action to repossess collateral when arrangements to bring the loan current are unsuccessful.
• Maintains accurate files and reports on all collection’s activity. Prepares daily, weekly, and/or monthly reports on collection activity as directed.
• Tells management of trends in loan underwriting contributing to delinquent/charged-off loans.
• Provides information to legal counsel, outside agencies and appropriate parties as necessary.

Location: Wood River, IL
Position type: Full time, Evaluation Hire
Shift: Monday-Friday 8am-5pm (also one Saturday a month rotation 8:30am-12:30pm)
Pay: $17/hr - $19/hr, BOE

Qualifications

• 3-5 years of related experience
• High school diploma or GED
• Excellent communication and typing skills
• Ability to remain professional while using discretion, confidentiality, and tact