Financial Operations Manager URGENT

Vaco by Highspring; St. Louis (MO); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Life insurance

Disability coverage

Retirement match

PTO & holidays

Dependent coverage

Volunteer days

Career growth

Job summary

Vaco by Highspring is seeking a Financial Operations Manager to oversee billing, account administration, reporting, compliance, and customer accounts. You will provide leadership for a small team, ensure accurate financial processes, and drive operational efficiency with a strong focus on customer service.

The role emphasizes regulatory compliance, data integrity, and continuous improvement within a supportive, mission-driven culture that promotes work-life balance and long-term career growth.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• 3+ years of experience in financial operations, billing, account administration, compliance, customer account management, or a related function.
• Experience managing reconciliations, reporting, and operational processes.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication abilities.
• Proficiency with Microsoft Office and business systems.

Responsibilities

• Oversee billing processes, account reconciliations, payment activity, and compliance-related functions.
• Ensure adherence to applicable federal, state, and organizational requirements.
• Manage complex account issues, reporting obligations, and financial reconciliations.
• Serve as a point of escalation for account and payment inquiries.
• Collaborate with internal stakeholders to resolve discrepancies and improve operational effectiveness.

Skills

Leadership

Analytical skills

Communication skills

Organizational skills

Problem-solving

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

MS Office

ERP systems

Job description

• $55,000-$65,000 base salary (final offer dependent on experience; unable to exceed the posted range)
• OUTSTANDING BENEFITS!
• 100% employer-paid medical, dental, life, and disability coverage for employees
• Employer-funded retirement program with immediate vesting and company match eligibility
• Generous PTO package including vacation, sick time, paid holidays, parental leave, and volunteer service days
• Additional coverage options available for dependents and supplemental insurance needs
• Supportive, mission-driven culture with strong work-life balance and long-term career growth opportunities

Position Summary

The Financial Operations Manager is responsible for overseeing billing operations, account administration, reporting, compliance, and customer account management activities. This role provides leadership for a small team while ensuring accurate financial processes, operational efficiency, regulatory compliance, and a high level of customer service.

Key Responsibilities

Financial Operations & Compliance

• Oversee billing processes, account reconciliations, payment activity, and compliance-related functions.
• Ensure adherence to applicable federal, state, and organizational requirements.
• Manage complex account issues, reporting obligations, and financial reconciliations.
• Serve as a point of escalation for account and payment inquiries.
• Collaborate with internal stakeholders to resolve discrepancies and improve operational effectiveness.

Reporting & Data Management

• Develop, maintain, and analyze financial and operational reports.
• Monitor account activity and identify trends to support decision-making.
• Maintain data integrity and support quality control initiatives.
• Identify opportunities for process improvements and operational efficiency.
• Lead, train, and develop a team responsible for account administration and customer support.
• Manage hiring, onboarding, performance management, and workload distribution.
• Foster a collaborative and service-oriented culture.

Policy & Process Administration

• Maintain departmental policies, procedures, and operational documentation.
• Monitor regulatory changes and implement necessary updates.
• Participate in special projects and continuous improvement initiatives.

Required Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 3+ years of experience in financial operations, billing, account administration, compliance, customer account management, or a related function.
• Experience managing reconciliations, reporting, and operational processes.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication abilities.
• Proficiency with Microsoft Office and business systems.

Preferred Qualifications

• Experience in higher education, student accounts, financial aid, enrollment services, or similar administrative and financial operations environments.
• Previous leadership, supervisory, or team lead experience.
• Experience working in regulated environments with compliance and reporting responsibilities.
• Master's degree in Business Administration, Finance, Accounting, or a related discipline.

Key Skills

• Financial analysis and account reconciliation
• Regulatory compliance and reporting
• Leadership and team development
• Process improvement and operational efficiency
• Customer service and relationship management
• Data management and reporting
• Strong attention to detail and accuracy
• Professional office environment
• Occasional extended hours during peak operational periods
• Regular use of standard office technology and business systems

Why Consider This Opportunity?

This is an excellent opportunity for an accounting, finance, billing, student accounts, financial aid, banking, healthcare revenue cycle, or business operations professional seeking a leadership role with exceptional benefits, strong work-life balance, and long-term career stability.

Equal Opportunity Notice

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact [e-mail] .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations; and
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).