Financial Operations Assistant - Collections Specialist

Red Oak Management Co Inc; Cedar Springs (MI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO

Sick time

Health insurance

Dental

Vision

Life insurance

Paid holidays

Job summary

Red Oak Management Co., Inc. in Cedar Springs, MI, is seeking a full-time Financial Operations Assistant – Collections Specialist to join our team. You will manage daily rental payments for 70 properties and contact residents with delinquent accounts to discuss payment plans.

This position runs Monday–Friday, 9 am–5 pm, and supports the corporate office by handling messages and data entry with high accuracy. Benefits include PTO, health insurance, dental, vision, holidays, and life options.

Qualifications

• Strong data entry skills.
• Excellent customer service skills.
• High attention to detail.

Responsibilities

• Manage daily flow of financial information by organizing and posting rent payments for 70 properties.
• Reach out to residents with delinquent accounts to discuss payment plans.
• Support the corporate office by processing and relaying telephone messages.

Skills

Data entry

Customer service

Attention to detail

Job description

Red Oak Management Co., Inc. in Cedar Springs, MI, is seeking a full‑time Financial Operations Assistant – Collections Specialist to join our team. If you enjoy structured work, steady routines, and meaningful behind‑the‑scenes responsibilities, this opportunity may be the perfect match.

Pay: We offer our Financial Operations Assistant - Collections Specialist a competitive wage of $18–$22 per hour, based on experience.

Benefits:

• PTO
• Sick time
• Health insurance
• Dental
• Vision
• Group and supplemental life options
• Paid holidays

If this sounds like the right accounting opportunity, keep reading!

SCHEDULE FOR OUR FINANCIAL OPERATIONS ASSISTANT - COLLECTIONS SPECIALIST:

This full‑time accounting position follows a consistent Monday–Friday 9 am–5 pm.

YOUR ROLE AS A FINANCIAL OPERATIONS ASSISTANT - COLLECTIONS SPECIALIST:

In this role, you'll manage the daily flow of financial information by organizing and posting rent payments for 70 properties, ensuring everything is recorded accurately and on time. You'll reach out to residents with delinquent accounts to discuss payment plans with professionalism and care. Throughout the day, you'll also support the corporate office by accurately processing and relaying telephone messages.

IN ORDER TO DO THIS, YOU'LL NEED THE FOLLOWING:

• Strong data entry skills
• Excellent customer service skills
• High attention to detail

Experience with posting rents, accounts receivable, and collections is preferred.

OUR COMPANY

Since opening our doors in 1984 in Cedar Springs, Michigan, Red Oak Management has grown from a small, mission‑driven team into a recognized leader in affordable housing. What began as a commitment to creating safe, welcoming communities has become a legacy of service, growth, and genuine care for the people who call our properties home. As a founding member of the Michigan Rural Housing Council, we've played a key role in improving housing accessibility across the state. When you work at Red Oak, you’re not just joining a company, you’re joining a family that values teamwork, stability, and the opportunity to make a real difference every day.

Must have the ability to pass a background check.