Financial Lines Operations Specialist

Ascot Group; Hartford (CT); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health and Welfare Benefits

401k Retirement Plan

Paid Holidays & PTO

Job summary

Ascot Group is a leading specialty risk underwriter that operates through global platforms. The role focuses on managing workflow for Professional Lines products and supporting underwriters across the policy lifecycle.

You’ll collaborate with offshore teams, ensure accuracy, and drive process improvements while delivering exceptional client service and adhering to SLAs. A team-oriented, collaborative environment is emphasized.

Qualifications

• 3-5 years’ experience in insurance industry.
• Prior experience with Financial Lines products required.
• Experience with Subscribe, IMS and ODEN Policy Terminator a plus.
• Strong computer and typing skills.
• Proficient knowledge of Microsoft Suite applications, i.e. Word, Excel, PowerPoint
• Demonstrates effective verbal, written, and listening communication skills.
• Focused eye for detail and accuracy.
• Takes ownership and responsibility of performance and results.
• Provides service excellence to internal and external partners, delivering an experience that exceeds the customer’s expectations.
• Strong time management and organizational skills.
• Desire to work as part of a team in a collaborative environment.

Responsibilities

• Manage workflow of assigned underwriting products within the Professional Lines (Ascot Pro) business units (Cyber, Misc., Lawyers Professional Liability, Healthcare).
• Understand business processes by leveraging standardized workflows and compliance guidelines.
• Support underwriters throughout the policy lifecycle: clearance, binders, invoices, endorsements, cancellations, renewals, non-renewals, reinstatements.
• QA policies to ensure accuracy.
• Ensure all work is processed accurately according to Service Level Agreements.
• Provide ongoing guidance to offshore team as needed.
• Collaborate with offshore team and Ascot Service Center as needed.
• Communicate effectively with underwriters and brokers to secure information.
• Support finance, systems, data, and actuarial teams in ad-hoc tasks.
• Identify areas for improvement and implement solutions.
• Perform other duties as assigned.

Skills

3-5 years’ experience in insurance

Strong computer skills

Typing skills

Verbal and written communication

Attention to detail

Time management

Team collaboration

Education

High school diploma

College degree preferred

Tools

Subscribe

IMS

ODEN Policy Terminator

Job description

Ascot Group is a leading specialty risk underwriter that operates through global platforms. The role focuses on managing workflow for Professional Lines products and supporting underwriters across the policy lifecycle.

You’ll collaborate with offshore teams, ensure accuracy, and drive process improvements while delivering exceptional client service and adhering to SLAs. A team-oriented, collaborative environment is emphasized.