Operations Technical Specialist, Financial Lines

Ascot Group; Hartford (CT); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health and Welfare Benefits

401k Retirement Plan

Paid Holidays & PTO

Job summary

Ascot Group is a leading specialty risk underwriter that operates through global platforms. The role focuses on managing workflow for Professional Lines products and supporting underwriters across the policy lifecycle.

You’ll collaborate with offshore teams, ensure accuracy, and drive process improvements while delivering exceptional client service and adhering to SLAs. A team-oriented, collaborative environment is emphasized.

Qualifications

• 3-5 years’ experience in insurance industry.
• Prior experience with Financial Lines products required.
• Experience with Subscribe, IMS and ODEN Policy Terminator a plus.
• Strong computer and typing skills.
• Proficient knowledge of Microsoft Suite applications, i.e. Word, Excel, PowerPoint
• Demonstrates effective verbal, written, and listening communication skills.
• Focused eye for detail and accuracy.
• Takes ownership and responsibility of performance and results.
• Provides service excellence to internal and external partners, delivering an experience that exceeds the customer’s expectations.
• Strong time management and organizational skills.
• Desire to work as part of a team in a collaborative environment.

Responsibilities

• Manage workflow of assigned underwriting products within the Professional Lines (Ascot Pro) business units (Cyber, Misc., Lawyers Professional Liability, Healthcare).
• Understand business processes by leveraging standardized workflows and compliance guidelines.
• Support underwriters throughout the policy lifecycle: clearance, binders, invoices, endorsements, cancellations, renewals, non-renewals, reinstatements.
• QA policies to ensure accuracy.
• Ensure all work is processed accurately according to Service Level Agreements.
• Provide ongoing guidance to offshore team as needed.
• Collaborate with offshore team and Ascot Service Center as needed.
• Communicate effectively with underwriters and brokers to secure information.
• Support finance, systems, data, and actuarial teams in ad-hoc tasks.
• Identify areas for improvement and implement solutions.
• Perform other duties as assigned.

Skills

3-5 years’ experience in insurance

Strong computer skills

Typing skills

Verbal and written communication

Attention to detail

Time management

Team collaboration

Education

High school diploma

College degree preferred

Tools

Subscribe

IMS

ODEN Policy Terminator

Job description

Job Description

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.

Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.

The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.

Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims. Ascot exists to solve for our clients’ brightest tomorrow, through agility, collaboration, resilience, and discipline.

Responsibilities And Duties

• Responsible for the management of workflow of assigned underwriting products within the Professional Lines (Ascot Pro) business units (i.e. Cyber, Misc. and Lawyers Professional Liability, Healthcare).
• Gain a strong understanding of business processes by leveraging standardized workflows and compliance guidelines.
• Provide support to assigned underwriters throughout the policy lifecycle, which includes, but is not limited to clearance, binders, invoices, complex policies and endorsements, cancellations, renewals, non- renewals, and reinstatements.
• QA policies to ensure accuracy.
• Ensure all work is processed accurately and according to Service Level Agreements
• Provides ongoing guidance and support to the offshore team as needed.
• Collaborate with the offshore team and Ascot Service Center as needed.
• Communicate effectively with underwriters and brokers to secure the information necessary to accurately process the business.
• Support finance, systems, data, and actuarial teams in ad-hoc tasks.
• Identify areas for improvement, create and implement solutions when needed.
• Perform other duties as assigned.

Qualifications

• 3 -5 years’ experience in insurance industry
• High school diploma, college degree preferred.
• Prior experience with Financial Lines products required.
• Experience with Subscribe, IMS and ODEN Policy Terminator a plus.
• Strong computer and typing skills.
• Proficient knowledge of Microsoft Suite applications, i.e. Word, Excel, PowerPoint
• Demonstrates effective verbal, written, and listening communication skills.
• Focused eye for detail and accuracy.
• Takes ownership and responsibility of performance and results.
• Provides service excellence to internal and external partners, delivering an experience that exceeds the customer’s expectations.
• Strong time management and organizational skills.
• Desire to work as part of a team in a collaborative environment.

***This position may be filled at a different level, depending on experience***

Compensation

Actual base pay could vary and may be above or below the listed range based on factors including but not limited to experience, subject matter expertise, and skills. The base pay is just one component of Ascot’s total compensation package for employees. Other rewards may include annual cash bonus, and other forms of discretionary compensation awarded by the Company. The annualized base pay range for this role is: $55,000 - 65,000.

Company Benefits

The Company provides a competitive benefits package that includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Life Insurance, AD&D, Work/Life Resources (including Employee Assistance Program), and more
• Leave Benefits: Paid holidays, annual Paid Time Off (includes paid state /local paid leave where required), Short-term Disability, Long-term Disability, Other leaves (e.g., Bereavement, FMLA, Adoption, Maternity, Military, Primary & Non-Primary Caregiver)
• Retirement Benefits: Contributory Savings Plan (401k)