Financial Counselor & Patient Billing Specialist

The Health Care Authority for Baptist Health, An Affiliate of UAB Health System; United States; On-site; USD 40,000 - 52,000; Full time

Job summary

Baptist Health, a leading healthcare system in central Alabama, seeks a Financial Information Counselor to verify insurance benefits, explain costs, and complete financial counseling for patients. The role involves communicating financial responsibility, collecting payments, and initiating assistance applications.

The counselor will work with providers and staff to secure prior authorizations, manage pre-certifications, and identify alternative payment sources to support patient care in a busy

Qualifications

• High school diploma or equivalent required.
• Associate's degree in healthcare or business preferred.
• Bilingual English/Spanish desirable.
• 2+ years in medical business office, patient access, billing, or collections.

Responsibilities

• Verify and discuss patient insurance benefits and treatment costs.
• Complete financial counseling for all patients.
• Advise patients of financial responsibility and collect payments.
• Initiate financial assistance applications as needed.
• Assist with securing prior authorizations and communicate pre-certifications to departments.
• Identify alternative payment sources and arrange payment schedules.

Skills

Interpersonal skills

Public relations

Communication skills

Analytical thinking

Time management

Education

High school diploma

Associate's degree preferred

Tools

Medicare/Medicaid eligibility systems

Hospital billing software

Microsoft Office (Word, Excel, PowerPoint)

Job description

Baptist Health, a leading healthcare system in central Alabama, seeks a Financial Information Counselor to verify insurance benefits, explain costs, and complete financial counseling for patients. The role involves communicating financial responsibility, collecting payments, and initiating assistance applications.

The counselor will work with providers and staff to secure prior authorizations, manage pre-certifications, and identify alternative payment sources to support patient care in a busy