FINANCIAL COUNSELOR PAR I

Moffitt; Tampa (FL); Remote; USD 29,000 - 43,000; Full time

Job summary

Moffitt Cancer Center is seeking a Financial Counselor I for a remote position. The role supports patients with financial services, assists with applications for assistance, and manages hospital and physician billing inquiries from a virtual setting.

The candidate will handle payment arrangements, verify insurance details, and ensure compliance with billing regulations while delivering excellent customer service to patients and families.

Qualifications

• Experience in physician or hospital collections or financial counseling.
• Proficiency in mathematical calculations and analysis.
• Knowledge of third-party regulation, collection laws and techniques.
• Excellent communication and customer service skills.
• Proficient with Word, Excel and PowerPoint.

Responsibilities

• Manage a call queue and support patients by initiating financial assistance applications.
• Handle self-pay accounts and set up payment arrangements.
• Process payments and respond to billing inquiries for hospital and physician accounts.
• Provide account status updates to patients and insurers showing resources investigated.
• Identify billing or coding problems and route issues to the appropriate department.

Skills

Healthcare collections

Insurance verification

Financial counseling

Customer service

Microsoft Word/Excel/PowerPoint

Education

High School Diploma/GED

Tools

Microsoft Word

Excel

PowerPoint

Job description

## FINANCIAL COUNSELOR PAR IApply: Virtual (Remote Eligible Position ): Magnolia Hospital: Full time: Posted Today: End Date: October 15, 2026 (6 days left to apply): R-4873### Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer.### As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work For in the Nation and is continually named one of the Tampa Bay Times’ Top Workplaces.**Summary**The Financial Counselor PAR I is tasked with managing a call queue and supporting patients by initiating financial assistance applications, handling self-pay accounts, setting up payment arrangements, processing payments, and addressing billing inquiries related to patient accounts for both hospital and physician billing. This position delivers account status updates to patients and insurance companies to confirm that all potential payment resources have been investigated and utilized. Additionally, the Financial Counselor PAR I detects any billing or coding problems and directs the issue to the relevant department for resolution.**Minimum Education:*** High School Diploma/GED**Minimum Experience Required*** Minimum three (3) years' experience working in a healthcare setting with an emphasis in physician/hospital collections, insurance verification, and/or financial counseling\\** \\*Two (2) years Moffitt Revenue Cycle experience can be considered in lieu of three (3) years' experience in physician/hospital collections or financial counseling.**Minimum Skills/Specialized Training Required*** Experience with physician/hospital collection or insurance verification.* Proficiency in mathematical calculations and various analysis techniques.* Working knowledge of third party regulation, collection laws and techniques.* Must possess excellent communication skills and customer service recovery skills.* Computer skills along with Microsoft Word, Excel, and PowerPoint.**Salary Range**$20.64 - $31.47*Salary ranges posted for this position represent the expected base pay range for the role. Actual compensation may vary based on location and a variety of job-related factors, including experience, skills, education, and internal equity among Team Members in similar positions.*