Financial Counselor I - ORMC Ed Registration

Orlando Health; Orlando (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Career growth opportunities

Comprehensive benefits

Professional development opportunities

Supportive team environment

Forbes Best-In-State Employers

Job summary

Orlando Health, Inc. is seeking a Financial Counselor I to support patients at ORMC ED Registration. You will clearly explain payment options, helping families navigate billing and ensuring a respectful financial experience during care.

Responsibilities emphasize accurate documentation, clear communication, and collaboration with care teams to answer billing questions and verify insurance details. A high school diploma is required and prior experience in financial or customer service roles is

Qualifications

• High school diploma or equivalent.
• 2+ years in a financial, business office, or customer service environment.
• Proficiency with Microsoft Word, Excel and PowerPoint; 1 year Windows experience.

Education

High school diploma or equivalent

2+ years in financial, business office, or customer service environment

1 year of PC/Windows experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Windows PC experience

Job description

Financial Counselor I – ED Registration

Location: Orlando, Florida
Facility: ORMC ED Registration
Status: Full-Time

About ORMC

Orlando Health Orlando Regional Medical Center (ORMC) has proudly served Central Florida for more than 100 years and is the flagship hospital of Orlando Health.

Central Florida’s only Level One Trauma Center
Recognized for excellence in patient care
Advanced surgical, medical, rehabilitative, and emergency services

Position Summary

As a Financial Counselor I, you will assist patients and families by clearly explaining payment processes and helping provide a positive experience throughout the financial aspects of their care.

Qualifications

• High school diploma or equivalent
• 2+ years of experience in a financial, business office, or customer service environment
• Proficiency in Microsoft Word, Excel, and PowerPoint
• At least 1 year of PC/Windows experience
• No licensure or certification required

Why Orlando Health?

• Career-growing educational opportunities
• Comprehensive benefits
• Professional development opportunities
• Supportive team environment
• Recognized as one of America’s Best-In-State Employers by Forbes