Financial Counselor I - ORMC Ed Registration (Overnights)

Orlando Health, Inc.; Orlando (FL); On-site; USD 25,000 - 30,000; Full time

Job summary

Orlando Health, Inc. is hiring a Financial Counselor I for the ORMC Emergency Department Registration. This overnight shift role focuses on assisting patients with insurance and financial information, registering and collecting payments, and verifying benefits in a fast-paced ED setting.

The position requires a high school diploma and 2+ years in financial, business office, or customer service. Proficiency in Microsoft Office and strong communication skills are essential.

Qualifications

• High school diploma or equivalent.
• 2+ years of financial, business office, or customer service experience.
• Microsoft Office and PC/Windows proficiency.
• Strong typing, communication, and customer service skills.

Responsibilities

• Assist patients with insurance and financial information.
• Complete accurate patient registration and data entry.
• Collect co-pays, deductibles, and other payments.
• Verify insurance benefits and authorizations.
• Provide compassionate, professional customer service.
• Work in a fast-paced Emergency Department environment.

Skills

Customer service

Communication

Typing

Education

High school diploma

Tools

Microsoft Office

Job description

Position Summary

We’re Hiring: Financial Counselor I

ORMC Emergency Department Registration
Overnight Shift

Join Orlando Health and help provide an exceptional patient experience from the moment patients arrive!

What You’ll Do:

• Assist patients with insurance and financial information


• Complete accurate patient registration and data entry


• Collect co-pays, deductibles, and other payments


• Verify insurance benefits and authorizations


• Provide compassionate, professional customer service


• Work in a fast-paced Emergency Department environment

What We’re Looking For:

• High school diploma or equivalent


• 2+ years of financial, business office, or customer service experience


• Microsoft Office and PC/Windows proficiency


• Strong typing, communication, and customer service skills


• Flexibility to work overnights, weekends, and holidays