FINANCIAL COUNSELOR - ER (FULL TIME)

Texoma Medical Center; Denison (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Texoma Medical Center, a 414-bed acute care facility serving North Texas and Southern Oklahoma, seeks a Financial Counselor to manage account follow-up and patient billing discussions. The role supports patients and families facing billing questions, leveraging knowledge of Medicare, Medicaid, and private insurance.

Based in Denison, TX, the counselor provides compassionate guidance, coordinates with healthcare teams, and ensures accurate payment arrangements while complying with regulatory

Qualifications

• High School diploma or equivalent required.
• Minimum one year in collections or healthcare-related customer service.
• Basic PC skills including 10-key calculator and keyboarding.
• Knowledge of Medicare, Medicaid, and commercial insurance; strong communication.

Responsibilities

• Follow up on accounts and communicate with relevant parties.
• Meet with patients and family members to discuss billing and payment issues.
• Provide information and assist with questions on billing and payments.

Skills

People skills

Negotiation

Problem solving

Analytical skills

Arithmetic skills

Education

High School/Equivalent

Tools

10-key calculator

Office machines

Job description

Responsibilities

Texoma Medical Center, a 414-bed acute care facility has been providing quality health care to the residents of North Texas and Southern Oklahoma since 1965. Our main campus is located in Denison, Texas, approximately one hour north of the Dallas/Fort Worth area and just south of the Texas/Oklahoma border. In addition, we have numerous facilities in locations throughout the Texoma region. Since 1965, TMC has forged a special relationship with the people of North Texas and Southern Oklahoma. Texoma residents have come to depend on TMC to meet a spectrum of physical, mental and spiritual needs. TMC has responded with unique services to provide the kind of sophisticated, experienced care that was once available only in major metropolitan areas. We offer major specialty services including open heart surgery and neurosurgery. Advanced resources such as certified trauma care support TMC's role as a regional specialty center.

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com. This position is responsible for all account follow-up including communication with all parties who may have a bearing on account resolution. The financial counselor will visit with patients or family members and assist them in answering any questions or concerns they may have regarding billing and payment issues.

Qualifications

• High School or equivalent
• One year of collection, customer service in a collection or healthcare environment
• Basic PC experience, 10-key calculator, keyboarding, and use of other office machines such as copier, fax, etc. Knowledge of third-party payers - Medicare, Medicaid, and Commercial insurance. Outstanding people skills, including telephone technique, personal appearance, organization skills, communicable skills (oral and written), independent and self-motivated, flexible, analytic and arithmetic skills, negotiation skills, problem solving skills.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.