FINANCIAL COUNSELOR - FULL TIME

Texoma Medical Center; Denison (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Texoma Medical Center in Denison, TX is seeking a financial counselor responsible for all account follow-up, coordinating with patients, families and other parties to resolve billing issues and payment plans.

The role requires strong communication, basic PC skills, familiarity with Medicare, Medicaid and commercial insurance, and a commitment to compassionate customer service within a healthcare environment. This on-site position offers opportunities to grow within revenue cycle.

Qualifications

• High School or equivalent required.
• One year of collection, customer service in a collection or healthcare environment.
• Basic PC experience, 10-key calculator, keyboarding, and use of office machines.

Responsibilities

• Handle all account follow-up and billing-related inquiries.
• Communicate with patients, families and other parties to resolve billing issues.
• Assist with payment plans, collections and coordination of care.

Skills

Customer service

Communication skills

Problem solving

Education

High School diploma or equivalent

Tools

Basic PC skills

Job description

Responsibilities

Texoma Medical Center, a 414-bed acute care facility has been providing quality health care to the residents of North Texas and Southern Oklahoma since 1965. Our main campus is located in Denison, Texas, approximately one hour north of the Dallas/Fort Worth area and just south of the Texas/Oklahoma border. In addition, we have numerous facilities in locations throughout the Texoma region. Since 1965, TMC has forged a special relationship with the people of North Texas and Southern Oklahoma. Texoma residents have come to depend on TMC to meet a spectrum of physical, mental and spiritual needs. TMC has responded with unique services to provide the kind of sophisticated, experienced care that was once available only in major metropolitan areas. We offer major specialty services including open heart surgery and neurosurgery. Advanced resources such as certified trauma care support TMC's role as a regional specialty center.

This position is responsible for all account follow-up including communication with all parties who may have a bearing on account resolution. The financial counselor will visit with patients or family members and assist them in answering any questions or concerns they may have regarding billing and payment issues.

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

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Qualifications

• High School or equivalent
• One year of collection, customer service in a collection or healthcare environment
• Basic PC experience, 10-key calculator, keyboarding, and use of other office machines such as copier, fax, etc. Knowledge of third-party payers - Medicare, Medicaid, and Commercial insurance. Outstanding people skills, including telephone technique, personal appearance, organization skills, communicable skills (oral and written), independent and self-motivated, flexible, analytic and arithmetic skills, negotiation skills, problem solving skills.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.