FINANCIAL COUNSELOR - FULL TIME

Universal Health Services; Denison (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Texoma Medical Center in Denison, Texas, part of Universal Health Services, seeks a financial counselor to manage patient billing follow-ups and address billing questions or payment concerns on-site. You will work closely with patients and families to resolve issues and explain payment options.

Requirements include a high school diploma, 1 year in collections or healthcare customer service, and strong interpersonal and numerical skills.

Qualifications

• High school diploma or equivalent is required.
• One year of collection, customer service in a collection or healthcare environment.
• Basic PC experience, 10-key calculator, keyboarding, and use of office machines (copier, fax).
• Knowledge of Medicare, Medicaid, and Commercial insurance payers.
• Excellent people skills, including telephone techniques, appearance, organization, and both oral and written communication; independent and self-motivated, flexible, analytically minded, and with negotiation and problem-solving abilities.

Responsibilities

• The financial counselor handles all account follow-up and communicates with parties involved in account resolution.
• Visiting patients or family members and assisting them with billing questions or payment concerns.

Skills

People skills

Telephone technique

Organization skills

Oral & written communication

Independent

Analytical skills

Arithmetic skills

Negotiation skills

Problem solving

Basic PC experience

Education

High School or equivalent

Tools

10-key calculator

Keyboarding

Office equipment (copier, fax)

Job description

Responsibilities

Texoma Medical Center, a 414-bed acute care facility has been providing quality health care to the residents of North Texas and Southern Oklahoma since 1965. Our main campus is located in Denison, Texas, approximately one hour north of the Dallas/Fort Worth area and just south of the Texas/Oklahoma border. In addition, we have numerous facilities in locations throughout the Texoma region. Since 1965, TMC has forged a special relationship with the people of North Texas and Southern Oklahoma. Texoma residents have come to depend on TMC to meet a spectrum of physical, mental and spiritual needs. TMC has responded with unique services to provide the kind of sophisticated, experienced care that was once available only in major metropolitan areas. We offer major specialty services including open heart surgery and neurosurgery. Advanced resources such as certified trauma care support TMC's role as a regional specialty center.

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation's largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500 corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom.www.uhs.com.

FromFortune, 2025, 2026FortuneMedia IP Limited. All rights reserved. Used under license.

This position is responsible for all account follow-up including communication with all parties who may have a bearing on account resolution. The financial counselor will visit with patients or family members and assist them in answering any questions or concerns they may have regarding billing and payment issues.

Qualifications

High School or equivalent

One year of collection, customer service in a collection or healthcare environment

Basic PC experience, 10-key calculator, keyboarding, and use of other office machines such as copier, fax, etc. Knowledge of third-party payers - Medicare, Medicaid, and Commercial insurance. Outstanding people skills, including telephone technique, personal appearance, organization skills, communicable skills (oral and written), independent and self-motivated, flexible, analytic and arithmetic skills, negotiation skills, problem solving skills.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449