Financial Counselor, 40hrs

TaraVista; Harvard (MA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) match

Employer paid LTD

Employer paid life and AD&D Insurance

Generous PTO

Flexible Spending Account

Tuition Reimbursement

Job summary

TaraVista Behavioral Health is hiring a Financial Counselor to meet with patients before discharge to collect co-pays and related charges. You will review billing documents, apply insurance guidelines to collections, and assist patients with MassHealth or other coverage options.

Responsibilities include meeting patients, following up on self-pay accounts, and performing duties assigned by the Director of Patient Financial Services. Massachusetts-knowledge and clinical sensitivity are essential.

Qualifications

• Minimum 2 years as Financial Counselor, preferably in inpatient psychiatry.
• Must obtain MassHealth Financial Counselor Certification within 90 days of hire.
• Knowledge of Massachusetts insurance products and out-of-state plans.
• Experience with Microsoft Office and general computer software.
• Sufficient typing and computer skills; comfortable with psychiatric patients.

Responsibilities

• Meet with patients pre-discharge to review financial responsibilities.
• Review and confirm that billing documents are complete.
• Apply insurance guidelines to collections and follow up on self-pay accounts.
• Assist patients in applying for MassHealth or other coverages.
• Perform related duties as assigned by the Director of Patient Financial Services.

Skills

Financial counseling

Billing inquiries

Insurance knowledge

Patient communication

MassHealth navigation

Typing skills

Computer literacy

Education

MassHealth Financial Counselor Certification (required within 90 days)

Tools

Microsoft Office

Job description

Career Opportunities with TaraVista Behavioral Health

A great place to work.

Careers At TaraVista Behavioral Health

Current job opportunities are posted here as they become available.

The Financial Counselor is responsible for meeting with patients prior to discharge to collect any co-pays and/or monies associated with their admission.

As the Financial Counselor:

• Reviews and confirms that appropriate billing documentation has been obtained
• Maintains knowledge of all insurance guidelines and applies to collections process
• Billing and follow-up of all Self-Pay accounts
• Meets with patients to review financial responsibilities, assists patients in applying for MassHealth or other coverage options
• Performs related duties as required or as assigned by Director of Patient Financial Services

The Financial Counselor will have:

• Previous Financial Counselor experience required; minimally 2 years, preferably in an inpatient psychiatric facility.
• Must obtain the MassHealth Financial Counselor Certification within 90 days of hire
• Must be knowledgeable in Massachusetts insurances as well as commercially insured in state and out of state insurances, Medicaid, and Managed Care insurance
• Experience in Microsoft Office and other computer software products and/or grasp technology quickly
• Sufficient typing and computer skills.
• Comfortable and knowledgeable psychiatric patients

When you join the growing TaraVista team as a Financial Counselor, you'll receive:

Medical, Dental, and Vision

401(k) match

Employer paid long term disability (LTD)

Employer paid life and AD&D Insurance

Generous Paid Time Off

Flexible Spending Account

Tuition Reimbursement

TaraVista is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.