Inpatient Behavioral Health Financial Counselor

TaraVista Behavioral Health; Harvard (MA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Long term disability (LTD)

Life and AD&D Insurance

Paid Time Off

Flexible Spending Account

Tuition Reimbursement

Job summary

TaraVista Behavioral Health in Massachusetts is seeking a Financial Counselor to meet patients prior to discharge, review billing, and assist with insurance options. You will manage self-pay accounts, educate patients on Massachusetts programs like MassHealth, and work closely with the Patient Financial Services team to ensure accurate billing and compassionate service.

Ideal candidates have at least 2 years of relevant experience in an inpatient setting, strong computer skills, and the ability

Qualifications

• Requires 2+ years of financial counseling experience, preferably in inpatient psychiatry.
• Must obtain MassHealth Financial Counselor Certification within 90 days of hire.
• Knowledge of Massachusetts insurance plans, including MassHealth and commercial coverage.
• Proficient in Microsoft Office and basic computer skills.
• Strong communication and interpersonal skills for patient interactions.

Responsibilities

• Meet patients before discharge to review and collect co-pays and balances.
• Review billing documentation and ensure accuracy for collections.
• Assist patients with applying for MassHealth or other coverage options.
• Follow up on self-pay accounts and document actions taken.
• Support the Director of Patient Financial Services as needed.

Skills

Financial counseling

Billing

Microsoft Office

Communication skills

Typing speed

Tools

MassHealth Certification

Job description

TaraVista Behavioral Health in Massachusetts is seeking a Financial Counselor to meet patients prior to discharge, review billing, and assist with insurance options. You will manage self-pay accounts, educate patients on Massachusetts programs like MassHealth, and work closely with the Patient Financial Services team to ensure accurate billing and compassionate service.

Ideal candidates have at least 2 years of relevant experience in an inpatient setting, strong computer skills, and the ability