Financial Counselor, 40hrs

TaraVista Behavioral Health; Harvard (MA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Long term disability (LTD)

Life and AD&D Insurance

Paid Time Off

Flexible Spending Account

Tuition Reimbursement

Job summary

TaraVista Behavioral Health in Massachusetts is seeking a Financial Counselor to meet patients prior to discharge, review billing, and assist with insurance options. You will manage self-pay accounts, educate patients on Massachusetts programs like MassHealth, and work closely with the Patient Financial Services team to ensure accurate billing and compassionate service.

Ideal candidates have at least 2 years of relevant experience in an inpatient setting, strong computer skills, and the ability

Qualifications

• Requires 2+ years of financial counseling experience, preferably in inpatient psychiatry.
• Must obtain MassHealth Financial Counselor Certification within 90 days of hire.
• Knowledge of Massachusetts insurance plans, including MassHealth and commercial coverage.
• Proficient in Microsoft Office and basic computer skills.
• Strong communication and interpersonal skills for patient interactions.

Responsibilities

• Meet patients before discharge to review and collect co-pays and balances.
• Review billing documentation and ensure accuracy for collections.
• Assist patients with applying for MassHealth or other coverage options.
• Follow up on self-pay accounts and document actions taken.
• Support the Director of Patient Financial Services as needed.

Skills

Financial counseling

Billing

Microsoft Office

Communication skills

Typing speed

Tools

MassHealth Certification

Job description

Career Opportunities with TaraVista Behavioral Health

A great place to work.

Careers At TaraVista Behavioral Health

Current job opportunities are posted here as they become available.

The Financial Counselor is responsible for meeting with patients prior to discharge to collect any co-pays and/or monies associated with their admission.

As the Financial Counselor:

• Reviews and confirms that appropriate billing documentation has been obtained
• Maintains knowledge of all insurance guidelines and applies to collections process
• Billing and follow-up of all Self-Pay accounts
• Meets with patients to review financial responsibilities, assists patients in applying for MassHealth or other coverage options
• Performs related duties as required or as assigned by Director of Patient Financial Services

The Financial Counselor will have:

• Previous Financial Counselor experience required; minimally 2 years, preferably in an inpatient psychiatric facility.
• Must obtain the MassHealth Financial Counselor Certification within 90 days of hire
• Must be knowledgeable in Massachusetts insurances as well as commercially insured in state and out of state insurances, Medicaid, and Managed Care insurance
• Experience in Microsoft Office and other computer software products and/or grasp technology quickly
• Sufficient typing and computer skills.
• Comfortable and knowledgeable psychiatric patients

When you join the growing TaraVista team as a Financial Counselor, you'll receive:

Medical, Dental, and Vision

401(k) match

Employer paid long term disability (LTD)

Employer paid life and AD&D Insurance

Generous Paid Time Off

Flexible Spending Account

Tuition Reimbursement

TaraVista is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.