Financial Counselor

Temple Health; Philadelphia (Philadelphia County); On-site; USD 42,000 - 62,000; Full time

Job summary

Temple Health in Philadelphia seeks a financial counselor to provide patient financial counseling, debt management, and insurance verification services, supporting uninsured or underinsured patients. The role involves determining eligibility and performing complex clerical tasks to minimize bad debt risk.

Candidates should have strong bilingual Spanish/English communication, hospital billing knowledge, and relevant healthcare experience; high attention to detail and integrity are essential.

Qualifications

• 2 years experience as a financial counselor or related role in a healthcare environment.
• 5 years experience in a clerical role.
• Knowledge of hospital registration and third party billing regulations.
• Bilingual Spanish and English communication preferred.

Responsibilities

• Provides financial, credit, debt management counseling and education services to patients.
• Performs complex insurance verification and eligibility determinations.
• Handles varied administrative clerical tasks to support minimizing the hospital's bad debt risk.

Skills

Bilingual Spanish/English

Healthcare admin clerical

Education

High School Diploma or Equivalent

Job description

Provides financial, credit, debt management counseling and education services to patients. Utilizes alternative means for obtaining coverage for uninsured or underinsured patients. Responsible for performing complex insurance verification and eligibility determinations as well as varied administrative and highly responsible clerical functions of a sensitive nature, including complex investigative and problem-solving activities in support of minimizing the hospital's bad debt risk.

Education

• High School Diploma or Equivalent Required

Experience

• 2 years experience as a financial counselor or related role in a healthcare environment Required
• 5 years experience in a clerical role Required
• General Experience and knowledge of hospital registration and third party billing and regulations Required
• General Experience in bi-lingual Spanish and English communication Preferred

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Your Tomorrow is Here!

Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation. Achieving that goal means investing in our employees' success through staff and leadership development. Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike.

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©Temple University Health System, Inc. Philadelphia, PA. All Rights Reserved.

Temple Health refers to the health, education and research activities carried out by the affiliatesof Temple University Health System (TUHS) and by the Lewis Katz School of Medicine atTemple University. TUHS neither provides nor controls the provision of health care.All health care is provided by its member organizations or independent health care providersaffiliated with TUHS member organizations. Each TUHS member organization is owned and operatedpursuant to its governing documents.