FINANCIAL COUNSELOR

Fairfax Behavioral Health; Kirkland (WA); On-site; USD 52,000 - 76,000; Full time

Job summary

Fairfax Behavioral Health in Kirkland, WA, is seeking a Financial Counselor responsible for verifying benefits, completing admissions, and counseling patients on financial obligations. The role collaborates with Intake and Utilization Review to obtain authorizations and ensures accurate charge tickets daily.

Training other staff and helping develop admissions policies are included. The hospital emphasizes compassionate, evidence-based care across its psychiatric and detox programs, with a strong

Qualifications

• High school graduate with at least 2 years in admissions or collections.
• Working knowledge of managed care and business software programs.
• Ability to interpret benefits and calculate copays, deductibles, and coinsurance.

Responsibilities

• Verify benefits and eligibility for admissions.
• Complete admission/registration for hospital admission.
• Provide patient financial counseling and collect out-of-pocket amounts at admission.
• Coordinate with Intake and Utilization Review to obtain authorizations.
• Assist in admissions training and develop related policies and forms.

Skills

Admissions experience

Collections experience

Managed care knowledge

Insurance benefits interpretation

Education

High school diploma

Tools

Microsoft Office

EMR / Admissions software

Job description

Fairfax Behavioral Health (a UHS facility)

Fairfax Behavioral Health, founded in 1930, is a private, free-standing mental health hospital that specializes in psychiatric and detox treatment. We strive to meet and respond to the needs of our community by offering a continuum of care and evidenced-based programs at multiple locations within our region. We have behavioral health facilities and services located in Kirkland, Everett and Monroe, Washington. Mental and behavioral health challenges are a growing concern within our communities. Whether it is ourselves or a loved one, we will all likely be affected by behavioral health and mental disorders or illness. This drives our passion for providing evidenced-based outpatient and inpatient psychiatric treatment programs with successful outcomes.

Responsibilities

Fairfax Behavioral Health, founded in 1930, is a private, free-standing mental health hospital that specializes in psychiatric and detox treatment. We strive to meet and respond to the needs of our community by offering a continuum of care and evidenced-based programs at multiple locations within our region. We have behavioral health facilities and services located in Kirkland, Everett and Monroe, Washington. Mental and behavioral health challenges are a growing concern within our communities. Whether it is ourselves or a loved one, we will all likely be affected by behavioral health and mental disorders or illness. This drives our passion for providing evidenced-based outpatient and inpatient psychiatric treatment programs with successful outcomes.

For more information, please visit us at https://www.fairfaxhospital.com/

Position Summary

The Financial Counselor is responsible for verifying benefits and eligibility for potential and actual patient admissions, for completing the actual admission/registration process required for the patient’s admission to the hospital and for assisting in the preparation of the financial folder. The position is also responsible for providing patient financial counseling and collecting any out of pocket amounts from patients at the time of or during admission.

This position is responsible for coordinating with Intake and Utilization Review Departments and communicating appropriate information regarding benefit and coverage requirements in a timely manner to allow them to obtain timely and accurate authorization for the patient’s stay.

The Financial Counselor is responsible for identifying potential payment and risk issues, and communicating this information, to the Admissions Team or Director of Out patient in a timely manner. The Financial Counselor will also ensure the accuracy and completion of charge tickets on a daily basis. They will assist the Outpatient service departments in ensuring that the highest level of integrity and compliance with known payer requirements is maintained at all times and reflected accurately within the areas of their responsibility.

The Financial Counselor acts as a technical resource regarding all aspects of Admissions and financial counseling. The Financial Counselor is responsible for providing admissions training to other personnel, Reception, and Intake staff as needed, as well as assisting in developing appropriate policies, procedures and forms for use in the admissions office.

Qualifications

• High school graduate with a minimum of two years experience in admissions and/or collections
• Working knowledge of managed care and business software programs
• A good understanding of insurance plans and the ability to interpret benefits and calculate copays, deductibles, and coinsurance is also very helpful

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

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