FINANCIAL COUNSELOR

Universal Health Services; Kirkland (WA); On-site; USD 50,000 - 65,000; Full time

Job summary

Fairfax Behavioral Health in Washington state seeks a Financial Counselor to verify benefits and eligibility, complete admissions paperwork, and assist in preparing the financial folder. You will provide patient financial counseling and collect any out‑of‑pocket amounts at admission, coordinating with Intake and Utilization Review to obtain timely authorization.

The role requires knowledge of managed care and insurance plans, and the ability to interpret benefits and calculate copays and

Qualifications

• High school graduate with a minimum of two years experience in admissions and/or collections
• Working knowledge of managed care and business software programs
• A good understanding of insurance plans and the ability to interpret benefits and calculate copays, deductibles, and coinsurance is also very helpful

Responsibilities

• Verifying benefits and eligibility for potential and actual patient admissions, for completing the actual admission/registration process required for the patient's admission to the hospital and for assisting in the preparation of the financial folder.
• Providing patient financial counseling and collecting any out of pocket amounts from patients at the time of or during admission.
• Coordinating with Intake and Utilization Review Departments and communicating information regarding benefit and coverage requirements in a timely manner to obtain authorization for the patient's stay.
• Identifying potential payment and risk issues and communicating this information to the Admissions Team or Director of Outpatient in a timely manner.
• Ensuring the accuracy and completion of charge tickets on a daily basis and assisting outpatient services in maintaining high integrity and compliance with payer requirements.
• Serving as a technical resource regarding all aspects of Admissions and financial counseling and providing admissions training as needed.

Education

High school diploma

Job description

Fairfax Behavioral Health, founded in 1930, is a private, free-standing mental health hospital that specializes in psychiatric and detox treatment. We strive to meet and respond to the needs of our community by offering a continuum of care and evidenced-based programs at multiple locations within our region. We have behavioral health facilities and services located in Kirkland, Everett and Monroe, Washington. Mental and behavioral health challenges are a growing concern within our communities. Whether it is ourselves or a loved one, we will all likely be affected by behavioral health and mental disorders or illness. This drives our passion for providing evidenced-based outpatient and inpatient psychiatric treatment programs with successful outcomes.

For more information, please visit us at https://www.fairfaxhospital.com/

Position Summary

The Financial Counseloris responsible forverifying benefits and eligibility for potential and actual patient admissions, for completing the actual admission/registration process required for the patient's admission to thehospital and forassistingin the preparation of the financial folder.The position is also responsible for providing patient financial counseling and collectinganyout of pocketamountsfrom patientsat the time of or during admission.

This positionis responsible forcoordinating withIntake and Utilization Review Departmentsand communicatingappropriate informationregardingbenefit and coverage requirementsin atimelymannerto allow them to obtaintimelyandaccurateauthorization for the patient's stay.

The Financial Counseloris responsible foridentifyingpotentialpayment and risk issues, and communicating this information, to theAdmissions Team orDirectorof Out patient ina timelymanner.The Financial Counselor will also ensure the accuracy and completion of charge tickets on a daily basis. They will assistthe Outpatient service departments in ensuring that the highest level of integrity and compliance with known payer requirements ismaintainedat all timesand reflected accurately within the areas of their responsibility.

The Financial Counselor acts as a technical resourceregardingall aspects of Admissions and financial counseling.The Financial Counseloris responsible forproviding admissions training toother personnel, Reception,and Intake staff as needed, as well asassistingin developingappropriate policies,proceduresand forms for use in the admissions office.

Responsibilities

Fairfax Behavioral Health (a UHS facility)

Fairfax Behavioral Health, founded in 1930, is a private, free-standing mental health hospital that specializes in psychiatric and detox treatment. We strive to meet and respond to the needs of our community by offering a continuum of care and evidenced-based programs at multiple locations within our region. We have behavioral health facilities and services located in Kirkland, Everett and Monroe, Washington. Mental and behavioral health challenges are a growing concern within our communities. Whether it is ourselves or a loved one, we will all likely be affected by behavioral health and mental disorders or illness. This drives our passion for providing evidenced-based outpatient and inpatient psychiatric treatment programs with successful outcomes.

For more information, please visit us at https://www.fairfaxhospital.com/

Position Summary

The Financial Counseloris responsible forverifying benefits and eligibility for potential and actual patient admissions, for completing the actual admission/registration process required for the patient's admission to thehospital and forassistingin the preparation of the financial folder.The position is also responsible for providing patient financial counseling and collectinganyout of pocketamountsfrom patientsat the time of or during admission.

This positionis responsible forcoordinating withIntake and Utilization Review Departmentsand communicatingappropriate informationregardingbenefit and coverage requirementsin atimelymannerto allow them to obtaintimelyandaccurateauthorization for the patient's stay.

The Financial Counseloris responsible foridentifyingpotentialpayment and risk issues, and communicating this information, to theAdmissions Team orDirectorof Out patient ina timelymanner.The Financial Counselor will also ensure the accuracy and completion of charge tickets on a daily basis. They will assistthe Outpatient service departments in ensuring that the highest level of integrity and compliance with known payer requirements ismaintainedat all timesand reflected accurately within the areas of their responsibility.

The Financial Counselor acts as a technical resourceregardingall aspects of Admissions and financial counseling.The Financial Counseloris responsible forproviding admissions training toother personnel, Reception,and Intake staff as needed, as well asassistingin developingappropriate policies,proceduresand forms for use in the admissions office.

Qualifications

Education & Experience

• High school graduate with a minimum of two years experience in admissions and/or collections
• Working knowledge of managed care and business software programs
• A good understanding of insurance plans and the ability to interpret benefits and calculate copays, deductibles, and coinsurance is also very helpful

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since itsinceptioninto an esteemed Fortune 500 corporation, annual revenues were$15.8 billionin 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately99,000 employeesand continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points,an insurance offering, a physiciannetworkand various related serviceslocatedall over the U.S. States, Washington, D.C., PuertoRicoand the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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