INTAKE COUNSELOR (DEGREED)-PRN Weekend 3pm to 11 pm

Universal Health Services; Atlanta (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading healthcare provider in Atlanta is seeking a qualified professional to manage the hospital's assessment and referral process. The ideal candidate must hold a Master's degree and have 1-3 years of relevant experience. Responsibilities include effective handling of inquiry calls, communication with referral sources, and ensuring patient safety. This position offers an opportunity to work within a respected organization known for its commitment to quality healthcare services.

Qualifications

• 1-3 years experience in a relevant field.

Responsibilities

• Perform all aspects of the hospital’s assessment and referral process.
• Handle inquiry calls efficiently and effectively.
• Communicate patient safety concerns to nursing staff.
• Complete admission requirements for patients.

Education

Master's Degree

Job description

Responsibilities

Position Summary: Responsible for being able to perform all aspects of the hospital’s assessment and referral process, including efficient and effective handling of inquiry calls, knowledge of and communication with referral sources; providing hospital and program information to individuals, agencies, facilities, and professionals; making outside referrals, when appropriate; assessing and triaging an individual’s mental health and/or chemical dependency status; making patient safety and level of care recommendations to the physicians(s); identifying insurance benefits, pre-certification of patient care; completing all admission requirements; communicating patient safety concerns and pertinent patient information to unit nursing staff and documenting all necessary information.

Knows and understands the assessment and referral call system procedure.

Follows Intake call sheet to resolution.

Knows the Hospital services and is able to answer general service information questions, including admission and exclusion criteria.

Completes assessment and evaluation of presenting patients.

Informs patients/families of patient rights, responsibilities, and pertinent rules and regulations prior to admission.

Follows EMTALA regulations and identifies high risk individuals presenting for emergency care.

Effectively communicates information to physician for appropriate orders for services.

Initiates verification of insurance coverage to determine viability of insurance for individuals seeking admission.

Performs other duties as assigned/required by this position.

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Master's Degree

1-3 years experience

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams: We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job‑related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.