FINANCIAL COUNSELOR

Decatur County Hospital; Georgia; On-site; USD 38,000 - 52,000; Full time

Job summary

Decatur County Hospital is seeking a Financial Counselor to help patients understand and manage healthcare costs. You will discuss out-of-pocket expenses, set up payment plans, and guide patients through financial assistance programs.

The role also handles delinquent accounts and coordinates collections with hospital departments to ensure accurate account resolution and a positive patient experience. The ideal candidate has strong communication and data-entry skills, the ability to work

Qualifications

• 1-3 years experience in hospital admissions, billing or financial services.
• High School Diploma or GED required, Associates Degree preferred
• Excellent Communication and Data Entry Skills
• Previous collection experience in a hospital setting desirable.
• Basic knowledge of medical insurance, insurance forms, Medicare and Medicaid guidelines desirable.
• Ability to work independently, maintain strong attention to detail and effectively prioritize responsibilities.
• Self-motivated with strong organizational and time management

Responsibilities

• Support patients with understanding and managing healthcare costs by discussing out-of-pocket expenses, setting up payment plans, and assisting with financial assistance programs.
• Manage delinquent accounts and coordinate collections activities with hospital departments to ensure accurate account resolution.
• Collaborate with multiple departments to provide a positive patient experience and ensure compliance with policies.

Skills

Excellent communication

Data entry

Independent worker

Time management

Attention to detail

Education

High School Diploma or GED

Associates Degree preferred

Job description

Careers

Financial Counselor

Day/Hours: Full-Time – 40 hours – M-F

Summary: Support patients with understanding and managing healthcare costs by discussing out-of-pocket expenses, setting up payment plans, and assisting with financial assistance programs. This role also manages delinquent accounts, coordinates collections activities, and collaborates with hospital departments to ensure accurate account resolution and an excellent patient experience.

Minimum Qualifications

• Preferred: 1-3 years experience in hospital admissions, billing or financial services.
• High School Diploma or GED required, Associates Degree preferred
• Excellent Communication and Data Entry Skills
• Previous collection experience in a hospital setting desirable.
• Basic knowledge of medical insurance, insurance forms, Medicare and Medicaid guidelines desirable.
• Ability to work independently, maintain strong attention to detail and effectively prioritize responsibilities.
• Self-motivated with strong organizational and time management

Decatur County Hospital is an equal opportunity employer.

Healthy Steps Childcare, which opened in August 2026, is conveniently located adjacent to Decatur County Hospital, providing employees with the opportunity of quality childcare close to work.