Financial Counselor

Cook Children's; Fort Worth (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Cook Children’s in Fort Worth, TX is seeking a Financial Counselor to screen patients and representatives for financial aid per policy. The role requires knowledge of Medicaid, charity programs, and revenue cycle drivers, including securing authorizations for admissions and procedures.

The position demands strong communication skills, knowledge of government programs, and familiarity with CPT/NPI/TPI basics. Bi-lingual preferred; 40 hours weekly, first shift, in-person in Fort Worth.

Qualifications

• High School Diploma or equivalent required.
• Minimum 3 years Hospital, Financial Counseling, or Physician Office Experience required
• Knowledge of government programs, HMOs, PPOs, Commercial Payors, required
• Strong verbal and written communication skills
• Typing and Computer experience required
• Knowledge of ESRD, preferred
• Bi-lingual preferred

Responsibilities

• Financially screen patients/legal representatives per policy.
• Secure authorizations and referrals for all admits and procedures.
• Maintain knowledge of Revenue Cycle drivers and payer policies.
• Assist with Medicaid and other financial assistance applications as applicable.

Skills

Strong verbal and written communicatie

Typing and Computer experience

Bi-lingual preferred

Education

High School Diploma or equivalent

Minimum 3 years Hospital, Financial Counseling, or Physician Office Experience

Knowledge of ESRD preferred

Job description

Location:

Medical Center - Fort Worth

Department:

Admitting/Registration

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Financial Counselor will financially screen patients/legal representative in accordance with the Financial Policy. This position requires knowledge of tasks performed in the various areas of Patient Registration and Single Billing Office. This position requires knowledge of state, federal and system financial assistance programs. This position also requires timely completion, preparation, and deployment of legal documents, and financial assistance applications, ie. Medicaid, CSHCN, CCMC FQ applications. The Financial Counselor is responsible for maintaining knowledge of JCAHO, HIPPA, and Patient Rights & Responsibilities. Financial Counselor will maintain a high degree of knowledge about Revenue Cycle drivers, Medicaid, Commercial Insurance, Limited Benefit Plans, and cost sharing plans. The incumbent will be responsible for maintaining knowledge of the Financial Policy, Charity. Financial Counselors are responsible for securing authorizations and referrals for all emergency admits and all scheduled procedures both Inpatient and Outpatient. Knowledge of CPT codes and all relevant NPI and TPI is essential for securing correct authorizations and referrals.

Education & Experience

• High School Diploma or equivalent required.
• Minimum 3 years Hospital, Financial Counseling, or Physician Office Experience required
• Knowledge of government programs, HMOs, PPOs, Commercial Payors, required
• Strong verbal and written communication skills
• Typing and Computer experience required
• Knowledge of ESRD, preferred
• Bi-lingual preferred

Certification/Licensure

• CPR certification required within 30 days of employment.

Hours

• Monday to Friday: 8:00am to 4:30pm

About Us

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.