Financial Counselor

United Surgical Partners International; Arlington (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Life Insurance

AD&D coverage

Disability coverage

FSAs/HSAs

401(k)

Job summary

Baylor Scott & White Orthopedic and Spine Hospital – Arlington is seeking a Full Time Financial Counselor to assist surgical patients with estimated financial responsibility. You will verify insurance, review financial assistance applications, and establish appropriate payment plans in collaboration with the Business Office.

The role requires strong Excel/data entry skills, confidentiality, and experience with EHR systems, ICD10, and CPT coding.

Qualifications

• High School Diploma or equivalent required.
• Ability to work with data entries in Excel and maintain accuracy.
• Ability to understand and maintain patient confidentiality.
• Experience using an Electronic Health Care Record (EHR) system for documentation.
• Knowledge of ICD10 and CPT coding.

Responsibilities

• Provide financial counseling for estimated patient responsibility on surgical patients.
• Verify insurance benefits and review financial assistance applications.
• Determine funds to collect at admission and arrange suitable payment plans.
• Notify patients of monies due and document in PAS system.
• Notate PAS with benefits and financial information; maintain relationships with staff.
• Review authorization requirements to ensure timely service.

Skills

Confidentiality

Education

High School Diploma or equivalent

Tools

Excel

Electronic Health Care Record system

Job description

Baylor Scott & White Orthopedic and Spine Hospital – Arlington is hiring a Full Time Financial Counselor!

Welcome to Baylor Scott & White Orthopedic and Spine Hospital – Arlington, TX, where we focus on an environment of excellence, growth, and specialized patient care. We are a dynamic community dedicated to revolutionizing orthopedic and spine care!

Why Choose Baylor Scott & White Orthopedic and Spine Hospital – Arlington?

• A Legacy of Expertise: Join a 38-bed hospital that has proudly been serving Arlington residents and patients from across the region since 2010. We're not just a hospital; we're the only specialized facility of our kind in the DFW Metroplex, bringing world‑class experts close to home for the highest level of orthopedic and spine care.
• USPI Partnership: Baylor Scott & White Orthopedic and Spine Hospital – Arlington is a proud joint venture between United Surgical Partners International, local physicians, and Baylor Scott & White. This partnership fosters an environment of collaboration, innovation, and continuous learning.
• Committed Patient Care: Our focus is delivering top-quality, specialized treatment with compassion tailored to each individual. We're committed to ensuring all patients feel comfortable, informed, and empowered about their surgery, making this hospital experience a positive one.
• Accreditation & Certification: Our facility holds accreditation from The Joint Commissionand is fully licensed by the state of Texas. Along with ourTotal Joint Program and Spine Program. Additionally, we have been awarded withPress Ganey Guardian of Excellence Customer Service Award. Our commitment to meeting rigorous performance standards ensures the highest level of care for our patients.

Join us at Baylor Scott & White Orthopedic and Spine Hospital – Arlington and embark on a journey of professional fulfillment, growth, and meaningful patient care. Your path to a rewarding career starts here!

Financial Counselor at Baylor Scott & White Orthopedic and Spine Hospital – Arlington:

Provides Financial counseling for estimated patient responsibility on surgical patients for Baylor Scott & White Orthopedic and Spine Hospital. Other duties may be assigned:

• Review information from the patient’s file on system.
• Verify insurance benefits
• Review financial assistance applications
• Determine what funds to collect upon admission and established suitable payment arrangements according to policy.
• Notify patients of monies due and document in PAS system.
• Notate PAS system with benefits and financial information.
• Maintaining positive relationships with other personnel.
• Review authorization requirements, ensuring all authorizations are complete prior to services being rendered.
• Answer incoming patient calls.
• Other duties as assigned by Supervisor, and Business Office Manager.

Qualifications

Education:

• High School Diploma or equivalent.

Required Experience:

• Ability to work well in excel and manage data entries.
• Ability to apply common sense understanding to carry out detailed written or oral instructions.Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to understand the need for confidentiality in the work assigned to you.
• Ability to utilize Electronic Health Care Record system for documentation to patients account/record.
• ICD10 and CPT knowledge
• Complete understanding of insurance primacy rules.

What We Offer:

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are:

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first‑class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.