Financial Counselor

OCEANS HEALTHCARE; Amarillo (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Oceans Healthcare is seeking a Financial Counselor to guide patients through the billing process and explain insurance benefits. You will serve as the liaison between patients and their insurers, ensuring clear communication and accurate balances in the patient accounting system.

You will meet with new admissions to review coverage and obligations, input demographic data, and support billing compliance. The role emphasizes attention to detail and effective collection efforts in a hospital

Qualifications

• Provides financial counseling and guidance to patients regarding medical bills.
• Acts as liaison between patients and insurance companies to coordinate payment.
• Maintains accurate account balances per contractual obligations and regulations.

Responsibilities

• Enters patient demographic and financial information in the patient accounting system for inpatient and IOP admissions.
• Ensures documentation is received for billing compliance and intake processes.
• Meets with new admissions to review insurance benefits and financial obligations.
• Reconciles midnight census to maintain accuracy in the patient accounting system.
• Initiates point of care collections with patients.

Skills

Financial counseling

Patient billing

Insurance coordination

Communication

Tools

Patient accounting system

Job description

The Financial Counselor is responsible for offering financial advice and assistance to patients regarding medical bills. There are the liaison between patients and their insurance companies; often coordinating payment and answering questions from both parties. Maintaining accurate account balances in accordance with contractual obligations, fee schedules, or regulations is required job duty.

Essential Functions:

1. Enters patient demographic and financial information in the patient accounting system for inpatient and IOP admissions.
2. Ensures that the completed admission yields a legacy system facesheet, armband, labels, etc.
3. Ensures proper documentation is received for billing compliance – complete Intake Assessment and Physician Order.
4. Reconciles the midnight census to ensure accuracy in the patient accounting system.
5. Meets with all new admissions to review insurance benefits and financial obligations.
6. Updates patient accounting system with additional or revisions to demographic or financial information obtained during patient visit.
7. Initiates point of care collections with patients.
8. Coordinates non-covered day discussion with Utilization Management and patients – scans signed form into the patient account system andnotifies Financial Intake
9. Performs other duties and projects as assigned.