Financial Counselor

OCEANS HEALTHCARE; Abilene (TX); On-site; USD 42,000 - 58,000; Full time

Job summary

Oceans Healthcare in Abilene, TX, is seeking a Financial Counselor to assist patients with medical bills and insurance questions. You will act as the liaison between patients and their insurers, helping coordinate payments and explain benefits.

The role requires accurate entry of demographic and financial data into the patient accounting system for admissions, and ensuring proper documentation for billing compliance.

Responsibilities

• Enter patient demographic and financial information in the patient accounting system for admissions.
• Ensure admission paperwork yields required labels and facesheet.
• Verify documentation for billing compliance, including intake assessment and physician order.
• Meet with new admissions to review insurance benefits and financial obligations.
• Update billing system with demographic or financial changes.
• Initiate point-of-care collections with patients.
• Coordinate non-covered day discussions with Utilization Management and patients.
• Perform other duties and projects as assigned.

Job description

The Financial Counselor is responsible for offering financial advice and assistance to patients regarding medical bills. There are the liaison between patients and their insurance companies; often coordinating payment and answering questions from both parties. Maintaining accurate account balances in accordance with contractual obligations, fee schedules, or regulations is required job duty.

Essential Functions:

1. Enters patient demographic and financial information in the patient accounting system for inpatient and IOP admissions.
2. Ensures that the completed admission yields a legacy system facesheet, armband, labels, etc.
3. Ensures proper documentation is received for billing compliance – complete Intake Assessment and Physician Order.
4. Reconciles the midnight census to ensure accuracy in the patient accounting system.
5. Meets with all new admissions to review insurance benefits and financial obligations.
6. Updates patient accounting system with additional or revisions to demographic or financial information obtained during patient visit.
7. Initiates point of care collections with patients.
8. Coordinates non-covered day discussion with Utilization Management and patients – scans signed form into the patient account system andnotifies Financial Intake
9. Performs other duties and projects as assigned.