Financial Coordinator

OAKPOINT; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Medical Vision Dental

PTO/Holiday Pay

401k with match

Team oriented

Meaningful patient impact

Job summary

OakPoint in Raleigh is seeking a motivated Dental Financial Coordinator to join our practice. This role ensures the financial health of the office by managing patient accounts, coordinating billing and insurance processes, and delivering exceptional service in financial matters.

You will work closely with patients and staff to navigate dental insurance, present treatment costs and payment options, process statements, handle collections, and prepare AR reports while maintaining privacy and

Qualifications

• Experience in a dental or medical office, focused on billing.
• Knowledge of dental insurance, billing, and coding.
• Strong written and verbal communication.
• Excellent organizational and time-management skills.
• Ability to work independently and as part of a team.
• Professionalism and confidentiality in handling patient data.

Responsibilities

• Communicate treatment costs, insurance, and payment plans to patients.
• Submit and track insurance claims for timely reimbursements.
• Generate statements, process payments, and follow up on balances.
• Create and manage patient payment plans.
• Monitor accounts receivable and collect balances.
• Prepare financial reports including AR summaries and insurance data.
• Liaise with patients and insurers to resolve coverage issues.
• Ensure all transactions comply with regulations.

Skills

Dental billing

Insurance knowledge

Communication

Organization

Confidentiality

Tools

Practice management software

Billing systems

Job description

Description

Our practice in Raleigh is dedicated to providing high-quality dental care. Our team is committed to creating a welcoming environment for patients while offering comprehensive dental services to meet the needs of individuals and families.

Position Overview

We are seeking a motivated and detail-oriented Dental Financial Coordinator to join our team. This key role will ensure the financial health of the practice by managing patient accounts, coordinating billing and insurance processes, and providing exceptional service in financial matters. The Dental Financial Coordinator works closely with patients and staff to help navigate the complexities of dental insurance and payment options.

Key Responsibilities

• Patient Financial Consultation: Clearly communicate financial obligations to patients, including treatment costs, insurance coverage, and payment plans.
• Insurance Claims Management: Submit and track insurance claims, ensuring accurate and timely filing to maximize reimbursements.
• Billing and Invoicing: Generate patient statements, process payments, and follow up on unpaid balances.
• Payment Plans: Work with patients to create manageable payment plans and provide options to help them meet their financial responsibilities.
• Accounts Receivable: Monitor and manage accounts receivable, ensuring timely collection of balances.
• Reporting: Prepare financial reports for the practice, including accounts receivable summaries and insurance collection data.
• Patient Communication: Act as a liaison between patients and insurance providers, resolving any discrepancies or issues related to coverage and billing.
• Compliance: Ensure that all financial transactions are compliant with industry standards and legal regulations.

Qualifications

• Proven experience in a dental or medical office, particularly in financial coordination or billing roles.
• Strong knowledge of dental insurance, billing, and coding practices.
• Excellent communication skills, both written and verbal.
• Proficiency in dental practice management software
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• High level of professionalism and confidentiality in handling patient information.

Why Join Us?

• Competitive salary
• Medical, Vision, Dental
• PTO/Holiday Pay
• 401k with match
• Positive, team-oriented work environment.
• Opportunity to make a meaningful impact on patients’ financial experience.