Financial Clearance Supervisor

UCLA Outpatient Clinics; Los Angeles (CA); On-site; USD 79,000 - 164,000; Full time

Job summary

UCLA Health seeks a senior operations leader to provide day-to-day support for the front-end FPG Financial Clearance Unit in Los Angeles. You will oversee Insurance Verification, Authorization/Referral Management, Pre-Registration, and Pre-Service Collections, and guide the Patient Advocacy Team to meet performance and quality standards.

Lead staff, prioritize work, ensure timely and accurate completion, and back up workflow as needed while coaching the team to align with FPG guidelines and

Qualifications

• Leadership of front-end financial clearance team.
• Experience with insurance verification processes.
• Experience with authorization/referral management.
• Experience with pre-registration and pre-service collections.
• Experience with patient advocacy activities.

Responsibilities

• Provide staff-level oversight for Insurance Verification, Authorization/Referral Management, Pre-Registration/Pre-Service Collections, and the Patient Advocacy Team.
• Ensure achievement of performance and quality standards.
• Establish work prioritization for staff and ensure timely, accurate task completion.
• Coordinate and provide backup coverage for all workflow assignments.
• Coach/mentor team in adherence with FPG guidelines; identify risks and propose mitigations.

Skills

Staff leadership

Insurance verification

Authorization management

Pre-registration

Pre-service collections

Patient advocacy

Job description

Take on an important role with a world-class health organization. Help ensure consistently exceptional financial performance. Take your professional expertise to the next level. You can do all this and more at UCLA Health.

In this key position, you will provide strong leadership and day-to-day operational support to the front-end FPG Financial Clearance Unit. This will include direct staff-level oversight for Insurance Verification, Authorization/Referral Management, Pre-Registration/Pre-Service Collections, and the Patient Advocacy Team. You will:

• Ensure the achievement of performance and quality standards
• Establish work prioritization for staff
• Ensure tasks are completed in a timely and accurate manner
• Coordinate and provide backup coverage for all workflow assignments
• Coach/mentor team in adherence with FPG guidelines
• Identify risks and propose mitigation solutions

Note: This posted position is 1 of 1 positions available for hire. All applicants will apply through this requisition and if selected will be hired into one of the available positions.

Salary Range: $78,500 - $163,600/Annually