Job title: Scheduling Coordinator
Job Location: Los Angeles CA
Job Duration: 3 months – Possible extension
Shift: 8 AM- 4:30 PM
Job Summary
We are seeking an experienced Scheduling Coordinator to support patient scheduling and care coordination in a healthcare environment. The ideal candidate will have direct healthcare scheduling experience and be comfortable working in a fast-paced, patient-facing setting.
The Scheduling Coordinator will work closely with patients, healthcare providers, and internal departments to ensure timely scheduling of appointments, procedures, testing, and other required medical services.
Responsibilities
- Schedule and coordinate patient appointments, procedures, testing, and medical services.
- Communicate with patients over the phone and in person regarding appointments, follow-ups, and scheduling needs.
- Review patient charts, physician notes, testing requirements, and medical documentation.
- Monitor completion of required testing and services and follow up as needed.
- Coordinate with clinicians, healthcare providers, and ancillary departments.
- Verify financial clearance and authorization for scheduled services.
- Collect and coordinate testing results and provider documentation.
- Resolve scheduling issues and provide timely support to patients and staff.
- Maintain accurate records and ensure compliance with HIPAA regulations.
- Participate in team meetings and support process improvement initiatives.
- Utilize EMR/EHR systems and other healthcare scheduling platforms.
Required Qualifications
- High School Diploma or equivalent required.
- Previous experience in a hospital, medical center, specialty clinic, or similar healthcare environment.
- Direct healthcare scheduling experience is required.
- Experience scheduling patient appointments, procedures, testing, and other medical services.
- Strong patient communication skills, both over the phone and in person.
- Experience reviewing patient charts, physician notes, and medical documentation.
- Familiarity with EMR/EHR systems and healthcare scheduling platforms.
- Knowledge of medical terminology.
- Strong problem-solving, organizational, and communication skills.
- Knowledge of and compliance with HIPAA regulations.
Preferred Qualifications
- Bilingual fluency strongly preferred.
- Associate's Degree strongly preferred.
- Bachelor's Degree preferred.
- Experience with transplant patients or the transplant process is a strong plus but not required.
apolis2024