Financial Clearance Operations Manager

3M HEALTHCARE; New Jersey; On-site; USD 77,230 - 100,942; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Retirement Savings

Paid Time Off

Job summary

3M HEALTHCARE in New Jersey seeks an experienced leader to oversee daily operations of the financial clearance department, POS collections, and price estimation, ensuring efficient workflows and a positive patient experience.

You will collaborate with revenue cycle and clinical leadership, monitor performance metrics, and manage payroll and evaluations while driving process improvements and vendor partnerships.

Qualifications

• Bachelor's degree required; higher education may be considered in lieu of a formal degree.
• Four years of progressively responsible experience in POS collections and price estimation when accompanied by a Bachelor's degree.
• Eight years of progressively responsible experience in POS collections and price estimation when accompanied by a high school diploma.

Responsibilities

• Collaborates with other patient access/scheduling department leaders to ensure workflows are aligned to collect patient financial responsibility.
• Meets with other revenue cycle and clinical leadership to coordinate services and facilitate a cohesive patient experience.
• Gathers and presents financial clearance performance data (e.g. POS collections, % of patients pre-registered, number of estimates provided and estimate accuracy) to executive leadership teams.
• Oversees planning and development of financial clearance policies and procedures.
• Works closely with vendor partners to ensure performance expectations are continually met; maintains strong working relationships with external partners.
• Establishes and monitors productivity and quality measures for financial clearance staff and sets parameters for performance dashboards and reports.
• Monitors staff productivity and quality; addresses escalated issues in a timely manner.
• Works with human resources on recruiting process, hiring decisions, and performance management of financial clearance staff.
• Manages payroll responsibilities. Performs annual evaluations.
• Continues professional development by participating in approved training opportunities and continuing education programs.

Education

Bachelor's degree

High School diploma or equivalent

Job description

3M HEALTHCARE in New Jersey seeks an experienced leader to oversee daily operations of the financial clearance department, POS collections, and price estimation, ensuring efficient workflows and a positive patient experience.

You will collaborate with revenue cycle and clinical leadership, monitor performance metrics, and manage payroll and evaluations while driving process improvements and vendor partnerships.