Financial Center Service Representative

Spencer Savings Bank; Elmwood Park (NJ); Presencial; USD 22.000 - 25.000; A tiempo parcial

Descripción de la vacante

Spencer Savings Bank is hiring a Part-Time Teller in Elmwood Park, NJ. The role involves processing deposits, withdrawals, payments, and cashier’s checks from a teller window while balancing the cash drawer and completing daily paperwork.

You will engage customers during transactions to understand needs and refer them to the platform, delivering Spencer’s high standard of service. A high school diploma or GED is required, with 6 months to 2 years in retail sales or service preferred.

Formación

• Experience in retail sales or service environment is preferred.
• Proven ability to handle cash accurately and reconcile at end of shift.
• Excellent communication and customer service skills.

Responsabilidades

• Operate teller window to process deposits, withdrawals, payments, and cashier's checks.
• Balance cash drawer and prepare daily branch paperwork.
• Engage customers during transactions and identify needs for platform fulfillment.
• Assist the Assistant Financial Center Manager with end-of-day tasks and branch events.
• Maintain compliance with bank policies and procedures.

Conocimientos

Customer service

Cash handling

Retail sales

Educación

High school diploma or GED

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Elmwood Park Part Time TELLER Elmwood Park, NJ, US

2 days ago Requisition ID: 1677

Salary Range: $16.15 To $18.00 Hourly

BASIC FUNCTION

Financial Center Service Representative (FCSR) is responsible for processing a variety of financial transactions including check cashing, withdrawals, deposits and loan payments. This position is responsible for managing and balancing a cash drawer and preparing daily paperwork according to branch procedures. The FCSR is responsible for engaging clients during their transaction to identify any customer needs and refer them over to the platform for fulfillment. The FCSR is responsible for providing an extraordinary customer experience by executing Spencer’s customer service behaviors with every client interaction. They also assist the Assistant Financial Center Manager with teller line and end of day proof functions. Works under general supervision.

MAJOR RESPONSIBILITIES

• Operates a teller window to process all types of banking transactions including deposits, withdrawals, payments, buy/sell cash and cashier’s checks
• Responsible for providing a consistent extraordinary client experience by executing on Spencer’s customer service behaviors
• Researches and resolves all transaction errors that occur and engages management support when needed
• Executes the internal sales process by engaging the customer in conversation during the customer transaction to identify needs and refers them to the platform
• Operates within the confines of the bank’s compliance and operational policy and procedures
• Diligently completes all necessary paperwork such as CTRs, SARs etc… accurately and in a timely manner
• Assists Assistant Financial Center Manager with end-of-day branch proof tasks including ATM and Vault
• Participates in internal and external branch events as well as local community events
• Must be able to work a flexible hourly schedule as requested
• May be asked to travel & work at other branches in the network
• Presents a professional image
• Provides access to safe deposit boxes
• Opens and/or closes branch with management
• Perform other duties as required

JOB REQUIREMENTS

Education

High school diploma or GED

Experience

• 6 months - 2 years in a retail sales/service environment preferred