Financial Center Relationship Advisor

Hancock Whitney Corp.; Pensacola (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Hancock Whitney Corp. in Pensacola is seeking a banking professional to build and retain client relationships while advising on financial products. You will educate clients on digital banking and handle routine transactions with accuracy.

The role emphasizes a strong sales pipeline, risk and compliance adherence, and community engagement to expand the client base across the Southeast region.

Qualifications

• 1+ year of sales, client service, or retail experience required.
• NMLS registration under the SAFE Act required; background check.
• Proven ability to build and expand client relationships.
• Proficiency navigating multiple banking systems and digital tools.

Responsibilities

• Build, manage, and retain client relationships by proactive outreach and consultative sales conversations.
• Serve as a trusted advisor to clients, matching financial products and services to goals.
• Educate clients on self-service and digital banking solutions for 24/7 access.
• Process deposits, withdrawals, and loan payments accurately and efficiently.
• Manage lobby activity, greet clients, and ensure a positive experience.
• Refer clients to mortgage, business banking, or investments for needs.
• Develop and maintain a strong sales pipeline to achieve goals.
• Uphold risk, compliance, and security standards in operations.
• Participate in community outreach and business development activities.

Skills

Sales experience

Customer service

Retail banking

Education

High school diploma or GED

Bachelor's degree preferred

Tools

NMLS registration

Banking software

Cash handling

Job description

Hancock Whitney Corp. in Pensacola is seeking a banking professional to build and retain client relationships while advising on financial products. You will educate clients on digital banking and handle routine transactions with accuracy.

The role emphasizes a strong sales pipeline, risk and compliance adherence, and community engagement to expand the client base across the Southeast region.